Address: 106 W Gay St, West Chester, PA 19380, USA
Phone: +14848870919
Rating: 4.6
based on 109 reviews.
Menu Variety and Quality
Pros:
"The farm to table menu was unique."
"The menu changes frequently so I doubt you'd ever get bored with the offerings."
"The food is elegant without being pretentious."
"The cuisine is spectacular."
"It’s not everyday that you get to eat at a restaurant where you don’t know the menu and everything goes perfectly together!"
"The combination of flavors that come into play with every bite was amazing."
"Each dish we tasted (nearly the whole menu) was interesting, perfectly balanced, and delicious."
Cons:
"The menu was limited, and there was no option for gluten free in the pastas."
"Do not like the fixed menu."
"The homemade pasta was cooked well, but the flavors were not particularly complex."
"The pasta with pork was bland, salty and somehow too heavy."
"The main course (roast chicken) was the worst I have ever eaten."
"The starter was a guinea hen mishmash on bread, salty and greasy, simply awful."
"The trout was undercooked and inedible."
Service Experience
Pros:
"All the staff was extremely helpful and welcoming."
"The service was top notch and the great care and attention to detail in each unique dish shows, fantastic!"
"You are guided through the menu by a knowledgeable and friendly staff."
"The staff was highly attentive. A utensil dropped off the table when my menu moved. Instinctively, my husband looked down and within seconds staff came with a replacement."
"The staff is extraordinarily polite, friendly and knowledgeable."
"The staff were friendly and knowledgeable. and seemed to anticipate our needs."
"Excellent attention to detail and recommendations from our waiter made us feel welcome and comfortable."
Cons:
"It took 45 minutes for them to take our order."
"The service was complicated - 5 different staff members tripping over each other to serve and clear."
"The service was snooty and overdone, with multiple people constantly whipping away our unfinished plates and glasses without asking if we were finished."
"We waited 45 minutes even though we had a reservation."
"But what really killed the evening for us was the $35.00 corking fee."
"The service and food at my table was excellent and without any flaws."
"However the 12 meal course was served too fast to enjoy."
Ambiance and Atmosphere
Pros:
"This place is magic!"
"Andiario's atmosphere is cozy, old world industrial with a touch of modern."
"The music was energetic and the voice level was low creating an enjoyable atmosphere."
"The decor, incredibly knowledgeable staff, and blend of music create the perfect vibe."
"The atmosphere was warm and we never once felt rushed like every other restaurant."
"The dining room is bright and warm."
"The atmosphere is warm and inviting, the serving staff make you feel right at home."
Cons:
"Even the bathroom seemed a little sad."
"The restaurant was a bit hard to find due to its lack of signage."
"The food was OK. A bit underwhelming."
"Good food, but not worth the price."
"Didn't live up to the hype - everything was 'good.' For the price and hype, we expected 'great.'"
"Honestly she killed the evening for us. My takeaway is eh..... a little Boujee, a little food, that was nothing special."
"It’s been years since I’ve been back, and sadly it’ll probably be the last time."
Reservation and Pricing
Pros:
"Will be booking again as soon as possible if I can find a reservation!"
"It's no surprise this popular little restaurant in the heart of downtown West Chester is difficult to get a reservation to!"
"Every dish is so unique, and fairly priced for the quality."
"The prices are beyond fair for the experience you receive."
"Pricing may seem at the higher end but well worth what we are being presented so quite acceptable."
"Absolutely delicious and stunning food in a beautiful and sophisticated atmosphere with great service !!!"
"The staff was very attentive and the restaurant beautiful."
Cons:
"NEVER, NEVER, NEVER CAN YOU GET A RESERVATION!!!"
"Posting specifically to their $50 reservation cancelling fee."
"Amazing how the bot chooses only 4.5 stars and above. I'm scheduled to eat here but the lack of menu makes me suspicious."
"Great food. Awful reservation process.. what’s the point if you never can visit a second time?"
"Perhaps the long and complicated process of getting a reservation (ugh never again) but I was ready for a 'knock my socks off' evening but was left with a 'meh; it's okay' feeling."
"Due to their inflexibility, we won’t be making reservations here in the future."
"AT 12:03 PM THERE ARE NO RESERVATIONS AVAILABLE!! EVERY SINGLE MONTH!!!"