Craft Ale House Reviews Summary

Service

Pros:

• "David our server was outstanding."
• "Staff is friendly and knowledgeable."
• "The wait staff is always knowledgeable on the selections."
• "Great beer and cider recommendations by our server."
• "The service is fantastic."
• "Our waiter Graham was awesome."
• "Our server was extremely nice and accommodating here."

Cons:

• "It was a busy night so service was a bit slow."
• "The food took forever to come out."
• "The main problem this place has is the consistency of their service."
• "The service has been terrible. It was new employees both times, slow to the point of unprofessional."
• "Good beer... really pushy service. Missy was not a good server."
• "Service was ok, food was pretty sad."
• "Waiter was okay, disappeared for awhile."

Food Quality

Pros:

• "It's our go-to late-night food, they have the best late-night menu around, really good food and great entertainment!"
• "The pork was tender and flavorful, the side of Au Jus was a perfect complement without being too salty, like most tend to be."
• "Burger was cooked perfectly, awesome chicken tenders, fish and chips were top notch and the pork sandwich gives D’Nick’s a run for their money."
• "The food here is always excellent, fresh cut fries (ask for the aioli), and specials that change with the season, and the best no frills burger around."
• "The food was amazing! It came hot, fresh and with unexpected presentation."
• "The food is absolutely top notch quality all the way around and absolutely delicious."
• "The food was outstanding."

Cons:

• "Spending almost $100 including tip was a special outing, and I left with a sick feeling in my stomach for spending that amount on such a disappointing dining experience."
• "They were disappointed with the food."
• "We got the chicken tenders and they had no flavor whatsoever and the dipping sauce they had for them was atrocious."
• "The roasted pork sandwich was pretty much flavorless."
• "Everything was totally bland."
• "The food for all of us was not hot when we got it."
• "The food is terrible an the management is god awful."

Atmosphere

Pros:

• "Craft Ale house has the kind of atmosphere you want in a premium craft beer restaurant."
• "Nice bar with sports games, live music."
• "It's a comfortable, cozy place where you want to hang for two hours or more."
• "Atmosphere is so relaxed and lodge like, prices are reasonable for the fare."
• "Decent atmosphere."
• "Great atmosphere in the summer if you can get a seat outside."
• "If you're looking for a place with a fun atmosphere and good, reasonably priced beer, check out the Appalachian Brewery Company a few miles east of the Craft Ale House."

Cons:

• "So I'm frustrated to say tonight was very upsetting."
• "Live music was a bit loud."
• "But as many others have noted in their reviews, they try to rush you out of your table."
• "It was so dark inside you couldn't read the menu."
• "You pay for the yuppy atmosphere."
• "How can you have an outdoor patio with that smell?"
• "The floor was super slick."

Management

Pros:

• "The bartender gave my wife her jacket because she was cold...above and beyond service!"
• "Owner very nice to straighten things out."

Cons:

• "First thing when we arrived at restaurant Gary the manager tells my son he can't be there in a tank top."
• "We approached the owner afterwards and he seemed to be coming up with excuses."
• "Was treated very rudely and inconsiderately."
• "The manger was so disrespectful to us."
• "Manager came out and basically called me a liar because he didn't see that they were burnt."
• "Gary then tells us that's because all men are disgusting animals."
• "This place was terrible when we went. And the manger was so disrespectful to us."

Price

Pros:

• "You can have a burger for 12 bucks so at least that is a reasonably priced item on the menu."
• "Great food. Reasonable prices."

Cons:

• "The food is a little pricy, but I’ve been in a few times and the chicken is the first dish which disappointed."
• "Not a bad place to go to grab a drink, although it's a bit pricey."
• "They have a nice beer list, but they are overpriced."
• "Definitely on the pricey side of restaurants that I have gone to."
• "They're on the pricier side."
• "The beer selection is very good although also not the cheapest around."
• "They have a nice beer list, but they are overpriced."

Beer Selection

Pros:

• "Their tap menu is constantly changing and their bottle selection is off the charts fantastic!"
• "Craft Ale house has the kind of atmosphere you want in a premium craft beer restaurant."
• "Great extensive Craft beer list that changes constantly."
• "Best beer bar in Philly suburbs."
• "The beer variety is amazing."
• "Excellent beer selection."
• "Absolutely fantastic selection of beer!"

Cons:

• "Service was excellent, beer selection was good but nothing to write home about."
• "Beer choices for stout/porters were limited."
• "The only reason I could see myself coming here again would be for the vast beer selection."