Amore Pizza & Restaurant Reviews Summary

Category: Restaurant West Chester, Pennsylvania

Address: 316 S High St, West Chester, PA 19382, USA

Phone: +16104301800

Rating: 4.1
based on 123 reviews.

Food Quality

Pros:

  • "The dough has a great consistency and flavor."
  • "The pizza was also really, really good."
  • "We order from Amore at least once a week. Pizza is great but I recently ordered their chicken parm with Rosa sauce and OH MY GOODNESS it was amazing!!"
  • "No matter what you order, the food is delicious, and consistently well done."
  • "Most of their food is homemade, which is great."
  • "Good pizza. Good milkshakes."
  • "The food here is really good. Really, everything I've had is good."

Cons:

  • "Ordered food on a Saturday night, order was wrong, delivered 10 minutes late and was freezing cold."
  • "Probably the worst Buffalo chicken wrap I have ever had."
  • "Sauce was watery and flavorless, chicken was soggy."
  • "The 2 cheese steaks I ordered had very little steak and even less cheese!"
  • "The ziti was all cheese and sauce with no meat."
  • "Ordered pizza from here, it was horrible."
  • "Food is horrible."

Customer Service

Pros:

  • "The staff is usually in a pretty good mood and fun to interact with."
  • "AWSOME SERVICE, enjoyed my delivery to the hotel."
  • "Kudos to the manager--he knows how to run a business!"
  • "The delivery service is always accurate, prompt and friendly!"
  • "The owners are wonderful and I always look forward to talking to 'Evvy' when I call to place an order."
  • "The staff was very friendly and we all decided we will definitely come back."
  • "Bob, the delivery guy is so nice and helpful."

Cons:

  • "Lucky the food is okay because the service here is flaming garbage."
  • "Unprofessional staff."
  • "The girl that answers the phone is extremely rude!"
  • "customer service is terrible."
  • "The absolute worst customer service from the girls at the desk."
  • "She immediately gets defensive which makes me mad."
  • "I called to let them know about the mistakes and she sounded annoyed."

Delivery & Order Accuracy

Pros:

  • "Amore Pizza has a tracking app that rivals other brands by including a GPS in the driver's car."
  • "The delivery team is ALWAYS on time."
  • "Super fast delivery."
  • "Friendly drivers and fast deliveries."
  • "I primarily get delivery, but I’ve eaten in restaurant also. When they deliver food, 100% of the time it’s piping hot!"
  • "My driver was extremely courteous, which is always a good thing since I tip for than 20%."
  • "assured me that it would be delivered within an hour! Amazing customer service!!!!!!"

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