Address: 801 Neshaminy Mall, Bensalem, PA 19020, USA
Phone: +12153226003
Rating: 4.3
based on 167 reviews.
Service
Pros:
"The waitress was very attentive and was quick with anything we asked."
"The service was great and would suggest Uno to anyone who wanted to receive great service and food!!"
"Staff has always been more than friendly to me."
"The service was good, we did not have to wait, and the food was very good."
"He made sure that we were comfortable, brought us refills and was on point with the service."
"Our server was really nice, and very attentive."
"Waitress was very friendly."
Cons:
"Seems to be overpriced for the quality."
"Service was slow even tho the restaurant wasn't crowded."
"The host forgot about us."
"But ultimately it took him about 10 minutes to come to our table and greet us."
"Incredibly slow service ruined the experience."
"The service was slow and not very friendly."
"Waited for 20 minutes and nobody took our order."
Food Quality
Pros:
"Their pizza crust is supreme maybe the best of the pizza chains that are around."
"No complaints on the food."
"The quality and variety of the food has gone up beyond expectation."
"Overall entrees/pizza are good."
"The food was quite delicious. The Mediterranean chicken dish was awesome."
"Both soups were served hot and with small oyster crackers which we both liked. Delicious!!"
"The food was excellent."
Cons:
"The deep dish pizza was super salty and was falling apart."
"I got the baked haddock and was a little disappointed with how plain it was."
"The Atmosphere was pretty good the food visually looked great but lacked big time on flavor."
"The sausage was extremely dry and the pizza wasn't crispy."
"The thin crust cheese pizza wasn't very thin and had very little cheese on it."
"Some food was pretty good and then others (especially the desserts) were not so okay."
"Everything was flavorless."
Atmosphere
Pros:
"The Atmosphere was pretty good."
"Not only were they available for us at such a late time, the service and food was excellent!!"
"Wonderful experience especially their pandemic protocols!"
"The enviroment is subtle, a little dark, but very relaxing nonetheless."
"Great atmosphere."
"Very calm but social atmosphere."
"Atmosphere is nice and relaxing..like it a lot."
Cons:
"The booths that run down the middle of the restaurant have no wall between them... making for a very awkward experience."
"The place had dust everywhere."
"But as we walked in the restaurant smelled dump."
"Relatively clean, loud and dark."
"Tiramisu was bad as well."
"Pizza was poorly made. Dough undercooked and barely any toppings, just tomatoes chunks."
"They advertised on the bring Fido website as being dog friendly and yet we were turned away and not permitted to bring our Greyhound."
Management
Pros:
"I am give them 5 stars for management that made things right."
"We really loved the Manager, Mike or Michael. He is what makes customers come back."
"Shannon, the manager went above and beyond to assure that our food, drinks, and service was incredible."
"The incredible manager refunded us two steaks as an apology for the 20 minute delay."
"The service was stellar with management visibly on point: checking on tables out in the dining room, speaking with folks the pub area, and greeting new guests at the front of the house."
"However the managers were accommodating."
"Thank you so much Kobe I gave you the extra star back now you got five stars."
Cons:
"That manager was the pits and deplorable. No compassion what so ever."
"Manager was never found when requested."
"When we told the manager he had the salad 're made' but appeared to be the same salad."
"Who is running this place and training the workers? This place needs some inspection."
"Every single time the host has not taken down our order correctly and something has gone wrong."
"Beware, plant-based eaters: They will rake you over the coals for their veggie pizzas. One of them nears $80 after customization."
"I am not sure what this Uno's is trying to do but honestly thinking about calling the board of health on them."