Address: 2908 Lincoln Hwy, Langhorne, PA 19047, USA
Phone: +12157575170
Rating: 3.8
based on 101 reviews.
Customer Service
Pros:
"The team handled all the details making the purchase easy."
"Everyone on staff was friendly, patient and honest."
"They even followed up with me to see how everything was going."
"The nice folks in the office even sent the title and plates to me in NJ."
"The salesman was efficient and gave me several makes and models to choose from."
"The staff is super friendly and they helped me so much."
"Worked with multiple of the men there and they all are very sweet and professional... treated me like family!"
Cons:
"Took over a month to get my title."
"I was told that I couldn’t get a second opinion from a mechanic, unless one was present with me."
"Once I signed the contract and gave them my money they did not follow through."
"The mechanic was asleep in the bay when I showed up."
"Kelly spent more time trying to talk me out of purchasing a vehicle then trying to earn my business."
"Unfortunately, Kelly puts zero effort into his job. I just expect basic customer service."
"Person who does paperwork is no help."
Vehicle Quality
Pros:
"The vehicle is in great shape."
"We purchased a truck and they were very straightforward with vehicle condition, price, and financing."
"I bought a used Volvo that was inspected, had new wipers, new tires, pretty new battery, and they threw in an alignment when I mentioned there was a wobble as I did a test drive."
"It had no rust or leaks so I decided to purchase it."
"I’ve had the car for about a week now and it runs absolutely amazing."
"I feel like I have a car that will last me a long time and not cost me much in repairs down the road."
"There's absolutely nothing wrong with it and I am so in love with this car."
Cons:
"I noticed a slight knocking sound coming from the engine."
"Not even two weeks after that mess happens my car starts making a severe grinding noise."
"Both sides of the ladder racks are broken and cannot be safely used. Absolutely useless."
"Multi cylinder misfire, bad ball joint, bad hub bearing, 2 bad tires."
"Car stalls while I’m driving almost causing accidents & now doesn’t run."
"Window switch stopped working, Fuel tank leaks when its filled, a/c stopped working."
"The tires were completely balled."
Pricing and Honesty
Pros:
"The owner Pat is great and always works in your favor to get you the best deals!"
"They gave and price and a great warranty and they got me financed with a great rate."
"They work with you to get you payments your comfortable with."
"The finance man Steve always gets the best options to fit your budgets!!!"
"They work with you with an understanding of life and things that happen."
"The salesman Colin helped me out a lot since I don’t know a whole lot about financing."
"I got the truck I wanted at an amazing price."
Cons:
"I wouldn't recommend this place at all not even to someone I hate. Steer clear from this place or end up getting screwed over."
"They have TWO 2007 Ford E150s listed with DIFFERENT miles AND prices, yet when you click to view the pictures for each vehicle they are the same."
"Your 2011 Ram (Mineral Gray) was listed for $17,400 three months ago... This at best is a $12,000.00 truck (Retail) but I wouldn't pay $.01 over $10,000."
"Price not as advertised. I was there this past weekend to purchase a vehicle. I was told vehicle price was over $1000.00 than was listed."
"The car was valued at 500$ and was sold to me for 4,800$."
"By the time I got to the room to see if I agreed to the terms, the purchase price read: 17,480. Seriously??"
"Cars and Trucks vastly over priced, they are listed 50% higher than their purchase price."
Post-Purchase Support
Pros:
"I love this place. I just brought my second car from them. Would most definitely recommend this place for anyone who wants a hassle-free experience with confidence that what you purchase is in great condition."
"They even followed up with me to see how everything was going."
"The nice folks in the office even sent the title and plates to me in NJ."
"Would definitely refer family and friends!"
"Great Experience! The day after we bought a car from here, we had a problem with it. We called Kelly, who sold it to us. He was very responsive and took care of the problem."
"One time we had an issue with passing inspection in Jersey, we brought the car back and they fixed the issue for free while we waited."
"Discount Auto made arrangements to have the van brought to my mechanic. By the way the van checked out great!"
Cons:
"The aftermarket warranty(they claimed was good anywhere) wouldn’t cover the engine and it was bumper to bumper warranty)."
"4 months later, still no registration that I paid for when purchasing the car."
"They did a hideous calk job on my back window they wouldn’t fix and it leaks."
"Worst, shadiest business I have ever dealt with."
"Now they’re telling me that I have to go and pay for a duplicate registration when I never received an original copy."
"They will disable check engine lights on their vehicles too."
"They did not want the truck towed to them because they do not fix transmissions."