Haven Rooftop Reviews Summary

Category: Bar New York

Address: 132 W 47th St, New York, NY 10036, USA

Rating: 4.0
based on 294 reviews.

Location & Atmosphere

Pros:

  • "Great location, cute rooftop with nice decor."
  • "Great location in Times Square on a rooftop!"
  • "The atmosphere was pleasant & friendly."
  • "Incredible Atmosphere, food & staff."
  • "The restaurant is beautifully decorated with a few spots that are IG worthy🤳🏾."
  • "Having a rooftop location is always a great idea! Its a way to see the city from a different perspective and never fails to impress."
  • "The ambiance is perfect! I’ve been too other 'rooftop' restaurants that don’t actually give you a rooftop feel but Haven did not disappoint."

Cons:

  • "Honestly I was kind of disappointed after dining here. No view."
  • "Did not feel like a rooftop at all."
  • "While the view didn't offer the New York City skyline I had envisioned, which was a bit of a letdown."
  • "Only thing that I didn’t like about the place is the surroundings, it is situated in the middle of sky scrappers so literally sitting on a rooftop doesn’t give you any better view."
  • "The view was cool but a bit underwhelming."
  • "The rooftop view was nothing special."
  • "Everything was great except for the view, we were seated at the back wall, not near the balcony."

Service

Pros:

  • "Our waitress, Alma, made the experience perfect."
  • "Our server did an excellent job at keeping our mimosas filled for the bottomless brunch, our food came rather quickly, and the fries ohhh so crispy."
  • "Our server was Erica, and she was so fantastic."
  • "Zoe, our waitress was warm and full of energy, her attitude made the night better."
  • "We LOVED our waiter Moses. Amazing! 10/10!"
  • "Our servers were so lovely and polite special thanks to Louis and Erica for there wonderful service."
  • "First and foremost, I want to thank Jose for his amazing hospitality! He was kind, patient, and attentive - genuinely made us feel welcome."

Cons:

  • "Service was very slow."
  • "Our server I think her name was Odena, was extremely uninviting, lack of customer service, and talked to us with an attitude."
  • "Service was poor. It took at least 10 minutes to be acknowledged after we were seated."
  • "The waitress & host were not the friendliness."
  • "The service was super slow, even before we sent back the pizza but even more so afterwards."
  • "The service was terrible."
  • "The staff is intense and kind of rude in how they ask you things."

Food & Drinks

Pros:

  • "Food was decently priced and good portions."
  • "The food was delicious. They even made a custom pizza for my 9 year old."
  • "The food was really good! Between two people we had the truffle fries (so good!), hummus/ pita (simple), margarita pizza, and penne vodka (Yum!)."
  • "The cocktails were very good. Definitely recommend the Summer Colada."
  • "Their mixed-drinks and cocktails are amazing and reasonably priced!"
  • "The food was absolutely delicious. The steak and eggs were divine, blueberry french toast was heavenly."
  • "The food is always fantastic and no matter what I order I am always delighted with my meal!"

Cons:

  • "The Margherita Pizza was disappointing."
  • "Food is terrible, worst food I ever had, we ordered lobster roll and Margarita Pizza. Both were so bad."
  • "The Cauliflower steak that’s advertised as being vegan and gluten free is just a half cut cauliflower grilled."
  • "Steak & eggs were cold with little flavour."
  • "The food is so bad for $30 plate."
  • "The salmon burger was a bit disappointing - not seasoned enough."
  • "The food was really bad. My mom’s pizza looked and tasted like a cheap frozen pizza you get at a grocery store."

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