Hold Fast Kitchen and Spirits Reviews Summary

Service

Pros:

• "The people working there are the nicest."
• "Service is on point."
• "We were served by 4 different gentlemen and they were all very hospitable and attentive."
• "Service and atmosphere were excellent!"
• "Staff is super friendly and on top of service."
• "The staff and management were incredible!"
• "Staff and owner are extremely friendly and professional."

Cons:

• "Went last night for dinner and were seated for awhile until a server came up and absentmindedly took our order."
• "Once seated my party and I were rushed to make choices."
• "I was completely ignored by one of the male bartenders with a ponytail."
• "They were taking unfinished plates without asking us if we were done first."
• "We asked the staff for water at least 3 times and finally received them once we were almost leaving."
• "A second beer came super late, too."
• "Unfortunately, can never go back. Threatened by staff 11/17."

Atmosphere

Pros:

• "The owners really have created a great space in spite of all the covid 19 restrictions."
• "Vibey, fun spot, with Hold Fast inspiration on the walls."
• "The vibe is very chill with great ambience provided by the cozy brick walls and warm string lights all around the room."
• "Beautiful atmosphere!"
• "The atmosphere is nice and cozy, and it was a great place to spend our last night in the city."
• "Atmosphere is chill and good vibes."
• "The ambiance is real industrial with a hells kitchen flair."

Cons:

• "This is a small, dark, neighborhood bar."
• "It was too dark for my liking, the tables and chairs were kind of small."
• "It was very loud and crowded."
• "The drinks are slightly overpriced due to the proximity to Times Square."
• "Mediocre place with mediocre drinks and food."
• "But my last two times there have been increasingly disappointing."
• "The food wasn't that great (hence 4/5 stars)."

Food & Drinks

Pros:

• "I stand by my rating of BEST wings ever."
• "The food once served correctly was delicious some of the best wings ever."
• "Good cocktail list, low frills with a lot of creative options."
• "Our dinner here was delicious!"
• "The food is fresh and SOOOO yummy."
• "The drinks were refreshing and strong."
• "From refreshing cocktails to mouthwatering chicken wings and a delectable steak sandwich, Hold Fast delivers!"

Cons:

• "If you have a service dog, I would not recommend this establishment."
• "Ordered a mocktail and was shocked that it was billed for FIFTEEN dollars."
• "Not a big fan of meat & cheese board (a bit pricey tbh)."
• "I tried the Crab cake bennie brunch and I didn't like it, they don't have a special flavor, the potatoes were dry."
• "The ceviche was on the smaller side and could have used some lime but was otherwise pretty good."
• "The food was very underwhelming, a real shift from what it used to be like."
• "The Brussels and beets were really sweet and I didn't like that at all."

Value

Pros:

• "Despite offering top-notch quality and service, Hold Fast, in my opinion, had very reasonable prices for NYC."
• "The price was fitting for the solid portion size, which was a little bigger than a tapas like serving."
• "They made some nice strong cocktails."
• "The staff was extremely friendly the food was good and the prices were fair for the area!"
• "Great 2 for $14 drink specials as well."
• "The drinks are reasonably priced, and they have a solid selection of drafts and cans/bottles."
• "4 entrees, 2 sides, 6 cocktails = $150 total for 4 people."

Cons:

• "A little pricey but that's Hell's Kitchen for ya!"
• "The drinks are slightly overpriced due to the proximity to Times Square."
• "The booster shot is delicious, we got three rounds which was pretty costly."
• "All three of us thought our cocktails were poorly mixed and unbalanced."
• "I will never go back again and would never recommend people who come to visit New York to this place."
• "Steak sandwich had little taste to it."
• "Taco was also dry and all the juice came out as soon as I picked up."