Chili's Grill & Bar Reviews Summary

Food Quality

Pros:

• "Food is always delicious."
• "The crispy chicken fingers are astoundingly good."
• "The burger and fries were perfect."
• "Food is awesome!"
• "The new Secret Sauce Burger was really good and cooked just the way we asked."
• "The grilled chicken salad was tasty and huge."
• "The Big Mouth sliders and roasted street corn were delicious as always."

Cons:

• "Went here on a Wednesday night for a triple dipper cheeseburger burger sliders were not cooked inside literally pink inside but burnt on outside."
• "The first time my daughters chicken was still a little pink inside and the last time again my chicken was chewy and rubbery."
• "The fries were soft and dark seemed to me that it was time to change the oil."
• "Horrible experience with less than expected portions."
• "Food is cold and the staff called me fat because I wanted to order all 4 things in the combo plate."
• "The chicken tenders were dry and chewy. The nachos were burned."
• "Had a hamburger the most greasy disgusting Burger I've ever had in my life the meat tasted funny."

Service

Pros:

• "The service was very best."
• "The manager personally brought my wife's fajitas back to the table."
• "I was greeted by a friendly hostess / waitress who was friendly and attentive."
• "Food was great! The service was fantastic our server Nancy was wonderful! :)"
• "Our server Tony was attentive and fast he got out family hot fresh food that we all enjoyed."
• "Waitress was the best part of the dinner. She was very accommodating, friendly, and did a great job."
• "Our waitress went out of her way to make sure the kids were taken care of."

Cons:

• "Food was okay, service was below par."
• "It was hard to get the servers attention."
• "Waiter wasn't paying any attention to us."
• "Wait staff not as attentive as I would have hoped."
• "The server, while 'nice' was not very attentive."
• "Asked for extra sauce for BBQ and took 10 minutes and multiple asks."
• "Service was poor. The wait staff seemed less than enthused to be there."

Cleanliness

Pros:

• "Bathrooms were very clean."
• "The restaurant itself is very clean and a nice location and we would probably come back."
• "No condiments on the table that are shared, they came in one use disposable cups!"

Cons:

• "Digital payment (and gaming) machine is placed on table, which makes me question how sanitary it is to use."
• "Floor looked (and felt) like nobody had mopped it in a week."
• "The place needs a good cleaning."
• "Went in to use the bathroom filthy dirty I almost shudder to think what the kitchen looks like."
• "The bathrooms were a little dirty, but besides that I loved the food and service!"
• "The floor is so grungy dirty."
• "Bar was dirty when we got there."

Atmosphere

Pros:

• "We always have a great time at Chili's! It's our go to place!"
• "The restaurant itself is very clean and a nice location and we would probably come back."
• "Great place and great waiters."
• "Chili's has great specials for lunch or dinner.. The food is good and the atmosphere is perfect for any occasion."
• "Awesome service, food is always great and menu is always evolving."
• "Bartender was attentive. Food was phenomenal. Atmosphere was friendly."
• "Some of the best restaurant service i have had."

Cons:

• "Screaming kids abounding while there's an empty room available, perfect for grown-ups."
• "Horrible place. Took an hour to get our food and we couldn't even eat it."
• "When we ask for a table they laugh at us because we’re a big group and then call the manager over who was extremely rude."
• "Weird that out of the three people I saw when I arrived, not one person said hi."
• "Kids got restless since it took so long had to take our food home."
• "Will never go here again thanks for ruining my fathers day."
• "This place is still a dirty dump."

Value

Pros:

• "We come because of the value."
• "With a group of 5 the bill was about $74 not bad for a nice night out."
• "The prices were pretty decent considering the amount of food and inflation."
• "You also get enough food that I can never finish it and have some for another meal."

Cons:

• "Will not be dining here again!! There are so many other dining options to spend my money at!"
• "Ordered a bowl of soup and it was barely more than a little half filled!!"
• "NOT ONLY DID THEY CHANGE THE MENU BUT THEY ARE GIVING YOU LESS OF A PRODUCT AND CHARGING MORE."
• "We got a container of sour cream that was rancid."