"The Cherry Hill Nissan location was great! They were beyond helpful in having my car picked up, serviced, and ready in the same day!"
"Sandra went above and beyond. She answered all 947 of my questions via text, email and over the phone."
"Everyone greets you with a hello and a smile and are very willing to accommodate you in any way."
"Everyone was extremely polite and respectful and I will definitely return when my car needs to be serviced again."
"The staff was very friendly and very helpful."
"Customer Service is great. The team are kind and professional."
"I had a great experience Jim Cook. He was very friendly and knowledgeable with the car I purchased."
Cons:
"Once the salesman heard that it was not his sale, he refused to assist at all."
"I’m writing this review to alert the consumer about the horrible service I experienced with Cherry Hill Nissan’s service dept."
"Will not work with me in resolving this issue and avoided my calls and pleas for answers in the weeks prior."
"I think every time the salespeople get bored they call and interrupt their former customers life."
"Had my car over twice Nate would never call back still having issues and getting the run around."
"Service sucks. I have been waiting for almost three(3) months for a part for my vehicle."
"I am not happy with the service I received at Cherry Hill Nissan!!!"
Sales Experience
Pros:
"Eddy came out to meet me and worked with me and my budget and again treated me as a person instead of a sale."
"Ron was a fantastic salesman and was not overly pushy."
"Mike Atoori was the salesman who finalized everything for me and was equally as easy and efficient."
"Just had the most positive car buying experience from start to finish with the very helpful staff at Cherry Hill Nissan."
"Our salesman-Mark Waters-went above and beyond to help us get into the vehicle we wanted."
"Our most recent experience at Cherry Hill Nissan was the BEST, easiest and most convenient car buying/leasing experience we have ever had."
"I had a awesome experience. My salesman was top notch and very experienced and very knowledgeable about my newly purchased vehicle."
Cons:
"We turned in a 3 year Nissan rouge lease and decided to buy a pre-owned. Bad decision."
"Salesman Mike D and his sales manager Umberto are looking to inflate the costs of your vehicle."
"The salesman was quick to assist, but through the process he was ingenuine, manipulative and acted like every thing he did was a favor for me."
"Don’t ever buy an extended warranty from cherry hill because they won’t honor it."
"Stay away!"
"everyone was right when they told me to stay away from this place."
"Bought a car in November. Still don’t have my tags."
Service Efficiency
Pros:
"Top notch experience. Jeff and Mike were professional, courteous and helpful in setting up my service appointment."
"Always a pleasure to visit and have my vehicle serviced."
"First time using service department, in and out in less than an hour as promised."
"I was in and out within the hour."
"I love the service and the shuttle service is very nice as well don’t feel stuck at the dealership all day even tho the wait area is nice and comfortable."
"I was only bringing my car in for an oil change and tire rotation so it seems like everything went well with my car."
"They made sure we left happy, satisfied and confident with our choice."
Cons:
"I took my car for oil change and noticed that multi-point inspection sheet was blank."
"After numerous attempts, it took over a year (two winters) before the problem was finally resolved."
"Cherry Hill Nissan employees very nice and courteous one problem they take too long with services."
"It took over 2 hours to change the oil."
"The service department is laughable."
"Had a flat tire. Made an appointment at 11:30. Didn't get a call saying the tire was changed at 4:30."
"I’m very upset with the communication at the Nissan Cherry hill Dealership."