"The sales experience was efficient and emphasis was certainly placed on ensuring satisfaction and ensuring customer loyalty."
"AK is one of the best sales associates I had the pleasure of encountering."
"RR of Cherry Hill is THE best car dealer in the Tri-State area."
"I'D RECOMMEND THEM TO ANYONE LOOKING FOR A LUXURY VEHICLE."
"Land Rover Cherry Hill ...always professional!"
"Chris the Service Manager was a pleasure to work with."
Cons:
"This service shop is unethical and tries to take advantage of customers."
"Land Rover would rank dead last in comparison to any other brand from a service delivery and initial quality standpoint."
"Customer service skills are lacking MEGA-"
"I am extremely upset and offended at the poor service that I received."
"Just because of an employee’s bad behavior our thought about getting a Range Rover has been ruined."
"Their lack of accountability and any attempt at customer service is unacceptable."
"Extremely disappointing and extremely rude."
Sales Experience
Pros:
"Made the jump to Range from Cadillac and have been really impressed."
"Adam here at Land Rover Cherry Hill made the entire buying process easy and seamless from start to finish."
"He got me the price much lower than I requested."
"I have never experience first class customer service until I came in contact with The Land Rover dealership in Cherry Hill."
"the customer service was so great mostly Mr kazan he help me and explained me everything"
"Every time I use Land Rover in Cherry Hill, the service is always so good, from valet, front desk, my service advisor and my favorite is they always return the car clean and smelling amazing."
"They made it so easy."
Cons:
"No one thought to inform the potential buyer??!!"
"Again drama with a loaner."
"Took my RRS vehicle 3 times for the same issue."
"I guess that they think it's fine for children to ride around in a dangerously hot heat box."
"LR Cherry Hill needs to work on communication with client."
"After towing my vehicle there for repairs, days later was told it would not be covered."
"Without hesitation, without further question or discussion she advised me I would need a co-signer."
Service Department
Pros:
"The service department has seemingly corrected the problem with the A/C."
"The rest of the staff were knowledgeable and super friendly."
"For sure I will use your service in the future."
"I had an incredible experience at this dealership."
"AK dedicated several hours to helping us understand the characteristics of the different vehicles."
"She was courteous and took the hassle out of buying experience."
"The Cherry Hill Land Rover/Jaguar crew has been exceptional!"
Cons:
"I wish I could give this establishment's service department a half a star."
"They may not fix the problem in detail and cut corners, or they just ignore the real problem let the truck come back service again and again."
"Extremely disappointing and extremely rude."
"DO NOT SERVICE YOUR VEHICLE HERE."
"Service tech can not even do a simple oil change right."
"Terrible customer service, almost every interaction with the staff I feel like I’m annoying them."
"I will never come here again. DO NOT get your car serviced here."