"Shout out to Joe Cortez at Performance Dodge in Woodbury, NJ. We bought a 2015 Ram 1500 from him. Excellent service, courteous, professional, know his trucks!!"
"I then went to performance and worked with Jorge who was great from day 1, got me in communicated well, worked with Chrysler and got me my replacement radio and hit it installed in under 3 hours."
"The service Department got me right in. They looked over my vehicle and explained what is needed in detail."
"I received excellent service when my work van would not start. They towed the van for free and found the problem and repaired quickly."
"From sales to service this dealership delivers excellent customer service and always puts the customer first."
"Tyler in service is the man!! Excellent communication skills and product knowledge when I brought my Ram in for service."
"The people at the service desk were very personable, helpful and kind."
Cons:
"Eric the finance manger lied to us so bad."
"Will never ever do business with them again. Be ware, you have been warned."
"We will never step foot in there and hopefully nobody else gets treated like that."
"Nothing about Dave was friendly. Grumpy and defensive from the start."
"I would discourage anyone from going there."
"Me and my girlfriend were truck shopping for her and they completely disrespected her Randy the salesman didn't ask who was buying only talked to me."
"WORST EXPERIENCE..THEY DISCRIMINATE PEOPLE AND TALK AT YOUR BEHIND."
Vehicle Service and Repair
Pros:
"When repairs have been done, they are efficient and clean."
"Performance Dodge is such a nice place to do business, and will always do what the say. THANK YOU"
"I bought my Ram Big horn 2 weeks ago and absolutely love it!"
"I would highly recommend the Performance Dodge dealership to everyone and anyone who is looking to buy or lease a car."
"The car was fixed the same day the part arrived."
"All procedures for car maintenance were well prepared. The facilities were excellent and the waiting area was pleasant."
"The service manager kept me well informed of everything including pricing."
Cons:
"There was a 'reconditioning fee' of over a grand I was to pay as well."
"Service was good but forgot to connect my air box line back on and it was practically hanging and the air box was damaged somehow."
"The power steering fluid was leaking and an unattached bolt laying on the frame of the vehicle."
"Purchased a 2015 Ram 1500 in May 2017, had it serviced there for all my oil changes. In December 2017 only 7 months later the Fuel pump module failed."
"Not a fair dealer. Went for a service call. Was charged $125 for a diagnostic fee which I was told would be wrapped into the cost of the repair."
"BEWARE!!! Repair Scam."
"3rd time returned to service after Performance installed a new PCM computer. After the truck started acting up again, windows stopped closing, radio turning or fan stop running then back on again I found the problem myself. Bad ground to the PCM."
Sales Experience
Pros:
"Chas helped me find the perfect brand new blacked out 2500."
"I can't express enough how wonderful my experience was at Performance Dodge Woodbury."
"I would highly recommend Performance Dodge to anyone looking to purchase a new or used car."
"Went in looking to buy a new ram, everyone at performance from start to finish was absolutely amazing."
"John and the staff at Performance Dodge were extremely helpful and went above and beyond to help put us in the perfect truck."
"This is the second deal we have bought at performance Dodge. Both experiences have been exceptional."
"I worked with Kye as my salesman and he was attentive throughout the purchase of my 2021 Ram Quad Cab."
Cons:
"Why should I as a buyer be responsible for an additional 'reconditioning fee' when that should be built into the price already?"
"I was going thru the toughest time of my life- A worker who's not working there nomore' hustled me into a finance when My plan was to pay a car off."
"The dealership would not honor the final price listed on their own website."
"I recommend this place to anyone who wants a good deal on a new car."
"They stated they would run a soft inquiry on my credit, when they actually submitted a hard inquiry."
"The salesman informed me they own the vehicle for just under 20,000, and they were concerned about taking a loss in selling it below what they own the vehicle for."
"They tried to tell me I didn't have any warranty but I kept the sticker in the window which stated 30 days and 2000 miles."