"The noodles are so tasty and fresh, also very filling."
"The food is amazing and can spiciness can be tailored. Everything is just about made to order and they use hand made noodles, they make themselves everyday."
"The lamb cumin noodle dish is so damn good."
"The stewed pork/lamb burgers are also top notch."
"Both the spicy beef noodles and the cumin lamb were delicious!"
"The spicy and sour lamb dumplings are a MUST try."
"Their lamb noodles are really good and a must try."
Cons:
"It tastes like boiled left over food."
"The dumpling skin was a bit too thick and the filling not bringing anything to the table."
"I ordered Liang pi and it tasted so terrible!"
"The food did not taste good at ALL. If the original location was a 10 in taste and the Manhattan location was an 8, this place was honestly a 5!!"
"The meat itself was a bit gamey."
"The noodles were also over cooked and mushy."
"There was an odd after tasty with the lamb dumplings."
Service
Pros:
"Best part of the experience other than the food is the staff and their customer service."
"Very good service always."
"Everyone working here today was sososo nice & sweet."
"The staff were friendly and patient with us."
"But service is good -- they match up your receipt."
"The staff is polite, bathroom is clean and available by code, and water is available on tap."
"The staff were very friendly to help you understand."
Cons:
"Ordered from the kiosk but the food came very late and it was to go but made seat in. Really bad in service."
"Waited for over 30min for a hand ripped noodles."
"Cashier named XIA Was extremely rude after she messed up my order and told me she was closed and wouldn’t fix it."
"She wouldn’t even allow me to use the restroom, just TERRIBLE."
"The cashier girl and the chef were very rude, nasty and unprofessional."
"The owner of this business also responds to publicly allowed reviews on Google and Yelp and fights, insults and argues with reviewers. He is a very volatile and rude person I regret ever purchasing food here."
"I will never go back this location of Xi'an Foods, as matter fact I will never eat at Xi'an Foods again."
Price and Value
Pros:
"Good value for money."
"The price is not hugely expensive since you also get very large portions."
"Super super super authentic and CHEAP chinese food."
"It was a cheap meal."
"With the exception of three items on the menu, nothing is above ten dollars excluding tax, so it won't do too much of a dent on your wallet."
"Their prices dramatically dropped 🍜 Usually around $12 before tax...they are at $7 and some change."
"Reasonable prices."
Cons:
"I used to pay $5 for lamb burger now it’s over $6-$7. The lamb is small portion too you get 2 pieces they skimp on meat portions add this mushy sauce instead."
"Prices have gone way up since that time, but so has everything, and frankly it is still very worth it for the complex flavors and portion you get."
"Price is a bit expensive，but it's original Chinese flavor～"
"Edit: prices were also 2-3 dollars more than the place a half block away. More money, less service, BBQ meat on stick taste like boiled spaghetti."
"Lately there is no consistency. Food tastes differently every time. Today ns4 was terrible. Tasteless broth, noodles too thick, not even a spoonful of meat."
Ambiance and Cleanliness
Pros:
"This new flushing location has plenty of seating, friendly and quick service and is located right in the heart of main street."
"Been watching clips on YouTube on this chain during the pandemic and really a must visit when visiting NYC."
"Very clean and well maintained place."
"The bathroom is very clean."
"Built out nicely and a hop/skip from Starbucks, Kelly's and the library."
Cons:
"It's dirty and dingy."
"The interior is not very clean, especially the restroom."
"This place has gone downhill since it opened up in a little basement one block away."
"Bathrooms are shared with the other stalls. Pretty dirty."
"After interior renovation, this place has become the worst xian foods in nyc."