AMC Clifton Commons 16 Reviews Summary

Customer Service

Pros:

• "The customer service is good but the dynamic of the theater including the seats are kinda of 'outdated'..."
• "The staff members are also very well trained and nice."
• "Security was available, and politely vigilant."

Cons:

• "Staff was not as welcoming as other places."
• "Seriously lacking customer service!"
• "They have 1 person working the concession stand, they have one person working the box office. This place is awful. Customer service is non-existent."
• "Poor. Just one ticket holder while there's too many people, waiting their turn."
• "Trashiest staff members with the UGLIEST attitudes."
• "The manager did absolutely nothing but stood at the side lines and watched."
• "Lousy customer service from the employee checking tickets at the beginning and end of the night highlighted the miserable experience."

Cleanliness

Pros:

• "This theater was impeccable."
• "A nice clean AMC."
• "Nice movie theater mostly clean."

Cons:

• "Extremely filthy auditorium, restrooms and concession stands."
• "IT'S always overcrowded and never clean."
• "Place was a filthy mess."
• "The place was super dirty inside! The butter machine for popcorn was spilled all over the counter and it was really nasty."
• "The ladies bathroom was freaking gross! There was piss all over most of the toilet seats."
• "This theater is so filthy, very un pleasure in the food area all was dirty and not in order, floors with garbage."
• "This place was filthy. The lobby looked like it hadn't been cleaned for days."

Seating

Pros:

• "LOVE THIS MOVIE THEATRE! The seats were all replaced recently with new ones."
• "Theater had excellent sound and screen viewing."
• "The Dolby theatre is amazing!"

Cons:

• "No recliners in any theaters except Dolby so book tickets cautiously."
• "Unless you pay for even more expensive seats, the seats you get are terrible."
• "The seats at this place are very very uncomfortable."
• "Seats are broken and covered for far too long."
• "The recliner controlled by hard screen touch buttons that is visible in theater light setting and need to turn on torch in phone to see the buttons."
• "THE SEATS SUCK!!! You can't really sit comfortably with your date."
• "This theater just has incredibly uncomfortable seats."

Concessions

Pros:

• "Popcorn was fresh and drink machines are very new with a ton of drink choices."
• "They have a great Stubs reward program. Members are able to see movies for $5 every Tuesday and have drink and popcorn upgrades!"
• "Concession stand is good with new options."

Cons:

• "The snack bar is OK but TOO EXPENSIVE!"
• "They weren't making any hot food."
• "Three small bottles of water $14!!!"
• "Popcorn and nachos cold and the cheese also cold."
• "There were no snacks available for purchase - no popcorn available for purchase and no one behind the counter to sell it."
• "Horrible. They didn’t have cheese for the nachos … no relish nor ketchup for my hotdog."
• "The price of popcorn is really too much."