Plaza Diner Reviews Summary

Food Quality

Pros:

• "The food was pretty good and the service was friendly."
• "Food was great!"
• "Both plates was served within 20 minutes and all was fresh and delicious!"
• "We both got the reuben and it was I have to say delicious."
• "Robust omelets and good corned beef hash."
• "Soups, all scratch made and excellent."
• "Our food was cooked perfectly."

Cons:

• "Seems like everything is pre-cooked, I would prefer McDonalds over this experience."
• "The food was not good, we asked for bbq sauce for fries and it tasted bizarre!!"
• "The food is very over priced and not worth it DON'T COME HERE!!!"
• "Breakfast was way overpriced, salsa was made with ketchup… barf."
• "Food was mediocre and overpriced."
• "The food was literally the worst food I've ever had at a diner."
• "The food was bad my home made potatoes were burned and my spanish omelette was a red messy thing."

Service

Pros:

• "Always great customer service!"
• "Service is excellent."
• "Our waitress was both prompt and friendly."
• "To their credit, the service was fantastic, and the atmosphere was cozy."
• "Great and fast service of front of house and back of house staff."
• "Especially if you have the pleasure of having Christine as your waitress."
• "The waitress was attentive and knowledgeable and delivered my food quickly."

Cons:

• "The service was painfully slow for a diner."
• "Miserable service on top of mediocre reheated food."
• "The waitress took forever to take our order."
• "Our waitress (Sue) NEVER came over to see how we were doing or she would have known that my order was wrong."
• "Waited 50 minutes for French Toast and a vegetable omelet with turkey."
• "Service took a bit longer than normal, it was around 10pm on a Saturday."
• "Service was inattentive, hurried, and not friendly or inviting."

Price

Pros:

• "It's a diner, reasonably priced food that hits the spot 24-hours a day."
• "The prices were very reasonable."
• "It was a lot of good food for a pretty good price."
• "Food was very good and priced fairly."

Cons:

• "Only criticism is the prices are a bit high for a diner."
• "Prices were ridiculous. $8 for rice pudding, $10 for a slice of pie."
• "Their prices are out of control."
• "The menu was overly priced."
• "Very very expensive prices. Cost is 30-50% higher than other diners."
• "Overpriced for what you get here."
• "The prices are sky high and food was horrible."

Ambiance

Pros:

• "Old school diner feel atmosphere."
• "Lovely atmosphere!"
• "The ambiance is really cool, big open spaces with lots of windows."
• "This place is cute 70s diner vibe."
• "Nice big diner."

Cons:

• "The place is falling apart."
• "The place looks really worn and could use some upgrading."
• "The ambiance is absolutely lacking — it’s dirty and not in a diner chic kind of way… like filthy."
• "The building is dated inside and out."
• "Old, out dated, filthy diner."
• "The diner could use some major clean up, it smells old and like mold."
• "The floors were gross."

Location

Pros:

• "It's centrally located in the current Tops plaza, an easy walk across the parking lot from the affordable New Paltz Movies Theatre."
• "It offers a number of chargers for electric bicycles if one doesn't feel like driving or taking the free Loop bus."
• "Very ample parking located in a large shopping area."
• "Not far at all from I-87."
• "We found this diner clean, friendly and two minutes from the NYS Thruway New Paltz exit."
• "It is located in the Stop and Shop Plaza in New Paltz. There is ample parking."

Cons:

• "Also if you’re disabled, you’ll never get in, steps were real steep."