Michael's Family Restaurant & Diner Reviews Summary

Food Quality

Pros:

• "They serve the best breakfast and their other menu items are also delicious."
• "Delicious blueberry pancakes, eggs, grits topped with cheese, burgers."
• "The chicken orzo soup. The prime rib special was cooked exactly to my liking and the sides of corn and broccoli were very good."
• "Their burgers were massive and delicious, cooked to whatever temp we asked."
• "Food was great. Best whole wheat toast I’ve had at a restaurant bar none."
• "The grilled cheese very simple but delicious, just as how it should be."
• "The food was absolutely delicious."

Cons:

• "I ordered the pulled pork meal and the pork and coleslaw was too sweet for me and I normally enjoy sweet BBQ but this was just entirely too sweet for me."
• "Everything that came out during our meal was under cooked."
• "Eggs had no seasoning, no salt and no pepper."
• "Eggs cold, home fries without seasoning."
• "The food was just terrible!! It's all SUPER oily and bland."
• "Chicken noodle soup was extremely Salty."
• "3 for dinner - horrible food, server was very thorough, but all three of us were ill for 2 days after eating here."

Service

Pros:

• "Very good experience! Friendly service from the hostess to the server."
• "Great food and great Service... Thank you!!!"
• "The server staff is wonderful."
• "Very friendly staff."
• "The staff is attentive, welcoming and professional."
• "Excellent service."
• "Service was exactly what you hope for, happy and attentive."

Cons:

• "Our waitress was incredibly rude and unwelcoming."
• "The manager yelling at these girls, the one girl looked she was about to cry, that was so unprofessional."
• "Waitress just never came back."
• "Both times the service was poor and slow."
• "Service was Horrible, our waitress Rachael was slow, disorganized and overall rude."
• "The worst service and food."
• "Service was a little slow considering they weren't that busy."

Ambiance and Cleanliness

Pros:

• "The place has been updated. Looks nice. Clean."
• "It’s like the perfect diner."
• "Decent diner with a big selection, which was recently renovated and looks very nice inside."
• "The newly remodeled dining area provided a warm welcoming atmosphere."
• "Nice diner."
• "Bravo on the new renovations you guys are really trying to clean the place up."
• "The decor is impeccable, newly remodeled."

Cons:

• "The ladies room was filthy!"
• "Since I watch the food network, I notice the disgusting carpet, dirty ceiling tiles, uncleaned lights, and sagging booth seats."
• "Somewhat pricey for a place that appears dirty."
• "Its pretty dingy looking."
• "Restaurant is a little 'sticky' and 'dingy.'"
• "Women's bathroom fragrance dispenser smells like old lady perfume!"
• "Somewhat pricey for a place that appears dirty."

Value

Pros:

• "Highly recommended. Great prices as well."
• "Prices are great for what you get and salad bar is full of healthy options!"
• "Price point was perfect."
• "Pricing is very reasonable."
• "Good food for a cheap price."
• "The price was right on target."
• "For what we paid for it all, this was ABSOLUTELY worth it."

Cons:

• "Large drink is like a Dennys kid size but at $3 had me at the register complaining."
• "I was charged $14.83 for my meal... The food was good but I feel like I was overcharged."
• "Was so dumbfounded I didn’t get my receipt but was charged $21.12 for a large thermos of coffee!"
• "Our last bill was 30% higher than it always is. For that cost we’ll just go to Metropolitan from now on."
• "Somewhat pricey for a place that appears dirty."
• "Just went to eat with family 2 adults and 3 children. Waited 25 minutes No one even approached us."
• "Was my favorite diner until they changed the hours."