Metro Diner Reviews Summary

Service

Pros:

• "The staff are polite, friendly, and always go above & beyond to fulfill your needs."
• "Our server today, Bri, was very attentive and so friendly."
• "Our server Georgi was great and always on top of things."
• "Service was friendly and good."
• "Our waitress Valentina was amazing and very attentive, we loved her!"
• "Every time I come here the service is great."
• "Our server was excellent, he was right on top of it."

Cons:

• "I never got my curly fries."
• "Service was honestly horrible she was extremely rude and you could tell she didn’t want to be there."
• "Our waitress was rude."
• "I visit Metro a few times a month and yesterday will be my last. I took my granddaughter to dinner and were greeted by a grumpy, unhappy with her job young blond girl."
• "Service was adequate but there seems to be staffing issues like there are everywhere."
• "Waitress comes and ask if anyone helped me yet and to find out who's the waiter/waitress."
• "I was greeted by Mercedes, who by her tone and attitude needed to be assigned to another duty within the restaurant."

Food Quality

Pros:

• "Turkey, gravy and veggies were great."
• "The food at Metro diner was very good. It was nice and hot and there was a good amount."
• "The food is awesome, real mashed potatoes and fresh green beans."
• "The food was wonderful. I mean so good. Tasty tasty."
• "The food was spectacular! The lemon blueberry infused waffles were an experience that everyone should have."
• "The food was fresh, quick and tasty!"
• "Food was absolutely delicious."

Cons:

• "Don't get the chicken and waffles. Paid about $16 for burnt chicken and undercooked waffles."
• "For the price I paid I received a piece of fish the size of two of my fingers combined."
• "The steak was very chewy and did not have any flavor, and had lots of fat that I had to spit out."
• "The chicken for the tenders my daughter ordered was very tough."
• "The turkey itself seemed less like fresh roasted and more like a turkey loaf."
• "The pancakes were rubbery and weird."
• "Also the chicken tenders meal is more like blackened chicken than tenders."

Ambiance & Cleanliness

Pros:

• "Well maintained, amazing food, good ambiance and friendly staff make this place a must visit."
• "The atmosphere is that of a vintage diner like setting with a slight touch of modern feel and was clean, well ventilated, comfortable air setting."
• "Relaxed and friendly environment! Happy employees that take pride in their work."
• "For the price and atmosphere, this place is a gem!"
• "It was a serendipitous stop in a way."
• "The atmosphere is fun."
• "The restaurant was very clean."

Cons:

• "It was so chilly that I ate with my coat on."
• "I was disappointed to see that the silverware was wrapped in some kind of plastic. While nice looking, this seems pointless and wasteful."
• "I Took my wife for Breakfast on her Birthday, so we were escorted to a booth next to the window and ordered our food. The coffee came and suddenly My wife said.. 'I think something is crawling near the window' The next thing I know my wife yelled 'OMG! THERE ARE ROACHES CRAWLING OVER HERE!'"
• "For some reason the floor was slippery almost as if it had butter on it."
• "Toilet was dirty. Whoever used it last sprayed urine all over the seat. So disgusting 😪"

Value

Pros:

• "Always great food, BIG portions, and friendly service!"
• "I highly recommend the Metro Diner."
• "The food was great and plentiful."
• "The amount of food you get will have you stuffed with plenty left to take home but the price is reasonable."
• "Everything is reasonably priced between $10-20/per person."
• "Paid about $25 for 2 entrees and 1 drink (the soda was $3.50!), so not a bad price either."
• "Delicious home style food at a price that anyone can afford."

Cons:

• "Yet got charged 1.25(for the banana) and another dollar for something on the ticket that says open food…"
• "The only reason I gave it 2 stars was because my family enjoyed theirs."
• "The food quality and consistency seems to be going down hill over time."
• "More upscale our 2 meals were north of $35.00."
• "I ordered gravy biscuits eggs and hash browns I asked him to switch out the biscuits for pancakes... my bill was 19.78 look at picture of bill no biscuits, should have told them I'm paying full price for biscuits just give them to me I'll give them to my dog, charge me 4.50 for pancakes and full price for the meal bull, give me my biscuits then."
• "The platter didn't even come with a roll so when asked for one We were charged :("
• "Unfortunately they refused to honor the 50% off."