"This location has been a savior for me due to their late hours of operation and I’ve used their service for two years."
"Two associates I spoke to extremely friendly and hard working gentleman taking orders working like crazy running back and forth female with red shirt running all over the place."
"Hello FAMILY. I'd just came from doctors. Was hungry. Mickie D popped up. Stopped and ordered. Even asked for more pickles. They came out hot with extra pickles... Lol!!! Have a great one FAMILY!😇😇😇🙏🙏🙏👣👣👣💙💙💙💋💋💋😍😍😍💝💝💝"
Cons:
"After ordering a bunch of food for kids... the manager informed us the area is closed due to Covid and we had to leave."
"I ask for the tables to be clean and they caught an attitude mind you I order almost 60 dollars of food and they charge me for cheese and got mad when my burger dint bring it when I paid for it."
"OWNER please review your staffing situation.. you had two people doing everything.. I waited over 10 mins placed order at 1119 received food 1130."
"Terrible service. Had to return three times because they could not get the order right."
"The manager and the workers were arguing with my mother back and forth and would not stop, they called her stupid, told her to get out."
"Never had a good experience at this McDonalds. Staff always has an attitude and 'forgets' to put your items in the bag."
"The manager and the employees at this McDonald's are very rude and disrespectful."
Food Quality
Pros:
"Okayy so I was starving after 10:30 pm and in Fair Lawn there's not too many places open after 9-ish... And damn this McDonalds served up the freshest, juiciest double quarter pounder with cheese I've ever had, sorry it took me so long to send my 5 stars =]"
"The sweet tea was good, but very sweet, so you might want to take a little of each."
"The unsweetened was also very good and both were inexpensive."
Cons:
"I got indigestion from the soggy fries and skinny chicken sandwich they sold me for almost five dollars."
"Their specialty is the Agony Meal, where you get food poisoning within 6-12 hours of consuming anything at all from this place."
"There was a hair in the burger, the big mac was missing a patty, and they gave me a small fries instead of a large."
"This place is awefull. One trip in drive threw you wait over 5 mins. And the breakfast biscuit was old and rubbery and my daughter found a hair in the pancakes."
"The food was either lukewarm or tasted stale."
"OMG got bad. The meat on a big Mac was paper thin."
"I ordered extra fries instead of apple slices in a kids meal which came with apple slices as if she never even heard me."
Pricing
Pros:
"I used my McDonald's app code for 20 piece chicken nuggets for $5."
Cons:
"The prices here are ridiculous. Sandwiches here cost as much as meals in any other McDonald's."
"They PRICE GOUGE here!"
"They are Very overpriced compared to other McDonald's I've gone to."
"I have never seen prices at McDonald’s as high as they are at this one. I got a big Mac meal and a Mc flurry it was $17."
"Prices are at least 2X higher than any other McDonald's."
"Highway Robbery. I paid $40 for two medium meals, nuggets and one happy meal."
"I feel like I just paid for a meal that I would at a high-end restaurant."
Facility
Pros:
"The interior of the McDonald's is quite beautiful, considering other McDonalds I have seen."
"The building has been updated with new features. You can now order from a few kiosks, pickup order at register."
Cons:
"I’m a civil engineer, and this is the worst most dangerous parking lot I’ve ever seen."
"The counters and tables were mostly not in that good shape maintenance wise either."
"The owners are very cheap about garbage cans. One for the entire 60 car parking lot."
"This is also not the cleanest McDonald's."
"One garbage can for the outside. Parking lot, shows you how this institution is not at all connected to its community."
"Not enough room to stand in line to wait on food. There aren't many tables inside to dine in."
"You will need an advanced drivers license to navigate this parking lot."
Staff Attitude
Pros:
"Not the most pleasant people at the drive thru, but the order was correct and the food as expected."
Cons:
"I asked the guy to give me 2 min to look at the menu and he walked away."
"The worst McD's in the area! They will always mess up your order, even something as simple as a plain cheeseburger these people manage to prepare wrong."
"Employees did not wear their masks properly. Were not covering their noses."
"The workers seemed to be in la la land."
"The staff are ALWAYS rude and disrespectful."
"Staff is also rude and unprofessional."
"The lady who took the order had the biggest frown on her face, she had an attitude for no reason."
Operational Issues
Pros:
"They usually get the orders right."
Cons:
"First, their external menu display in the drive thru lane was NOT lit up."
"Waited in a drive thru line you can't get out of because there's a wall."
"Today, this McDonald's is sadly a mere shadow of what it once was."
"I've been to other McDonald's locations where the tech is better and staff is more competent."
"They have NEVER gotten my order right. EVER."
"Poor service... 25 mins in drive through.. and all they served is 3 cars.. and I am still in line with two cars in front.. delayed to the max.."
"Bad quality. Arrived 1 hr before the closing time and employees said 'we just cleaned grill station, we have no burgers.'"