P.F. Chang's Reviews Summary

Food Quality

Pros:

• "The food was a total experience pot stickers, wonton soup and Mongolian Beef."
• "Food items he suggested were amazing."
• "Simply the best Asian food anywhere!!! The beef is always excellent quality."
• "Their appetizer bbq spareribs and fried green beans are amazing."
• "The Chang’s chicken is my favorite."
• "The food was delicious, I especially enjoyed the Mongolian beef and the chicken lettuce wraps."
• "The food was exceptional and we are definitely coming back."

Cons:

• "P. F. Chang's is not worth the cost."
• "We ordered budhha’s feast and just got vegetables cooked randomly and without the usual tangy tasty flavor sauce."
• "The orange chicken was not good at all was way to tangy and the chicken pieces were not cooked properly."
• "Food quality was sub-par."
• "Over soyed lo mein tasted like it had been recently microwaved and never felt the inside of a wok."
• "The food was ok to say the least, I ordered sesame chicken and the portion was tiny & very bland."
• "The food was over seasoned they probably have new people cooking."

Service

Pros:

• "Highly recommend stopping by the bar for a memorable drink crafted by Jeff!"
• "Jeff was our server. He was very attentive and knowledgeable."
• "Nick was AMAZING!! He was so polite and professional."
• "Jessica is attentive, engaging and a lovely young lady that made our dining experience pleasant and enjoyable."
• "Laurie took AMAZING care of us!"
• "Jolanta our server gave our family some exceptional service."
• "Allison was a superb waitress. She answered our questions and made suggestions."

Cons:

• "We also were not checked on for quite sometime after the food arrived."
• "Service was also really bad."
• "Initial service was very slow, would have liked the server to come a little sooner to take food choices."
• "The waiter that helped us was not friendly, and seemed like he was rushing me."
• "A server was rearranging tables near us and was dragging chairs and tables so loudly it made for an unpleasant experience."
• "The server signed to our table vanished after taking the order for the appetiser and then no one came to take our food order!"
• "Service is soooooo slow. It takes 10 mins for someone to come to ur table and takes another 15 mins for a beer."

Ambiance

Pros:

• "Overall, a nice vibe for an asian fusion style chain restaurant."
• "Great atmosphere. Overall we enjoyed our time and like the ambiance of the restaurant."
• "Great place for “American Chinese” dining, the decor of the place is very well done."
• "The atmosphere was perfect, elegantly dimmed."
• "The atmosphere was awesome, especially the service!!"
• "Not only was the atmosphere, decor and energy of the restaurant beautiful but as the sun went down the lights adjusted and continued the vibe."
• "We were very happy with the atmosphere of the restaurant. It was nicely themed and lots to look at."

Cons:

• "The tables are placed closed to each other with very little space in between to walk around. And it was really noisy."
• "All the servers that I have seen in this place seem to be tired and not satisfied with their job."
• "They sat us alone in the way back room which was Freezing!!"
• "The restaurant and bathroom were both filthy."
• "Waited an hour pass our reservation time! Absolutely not acceptable!"
• "Extremely disorganized with reservations! People are waiting on top of each other like sardines regardless the reservations."
• "The glasses in which they gave water were not clean. Some food particles we're sticking on it."

Value

Pros:

• "The portions were generous and the standout service elevated the whole experience!"
• "Portion size was more than enough for the price!"
• "Our dining group tried a variety of dishes. Everyone enjoyed their meals and extras."
• "I was more than happy to pay the bill for food I actually enjoyed eating!"
• "The food was good and the quantity is really good and shareable."
• "The food tasted great and came amazingly quickly with our large group."
• "Great Chinese food. Lettuce wraps appetizer was amazing and loved the shrimp wontons."

Cons:

• "Absolutely terrible portion prices. Ordered Pad Thais delivery via Grubhub, the dish wasn't even half full and left us hungry."
• "For the price we paid, this was not expected."
• "It’s really gotten expensive. $75 for two people takeout."
• "Worse still, the prices are absurd and the total order (2 pad thai and edamame appetizer) came out to over $80."
• "Staff should be aware of the correct pricing."
• "The drinks (cocktails) were very sweet tasting, but lacking in alcohol."
• "The only complaint I had is there are too many flies on the table and we have to make sure that they won’t land on food."