"The food is consistently super good, with a menu that never fails to satisfy my taste buds (highly recommend pork soup dumplings & mapo tofu)"
"The fried dumplings were also delicious! They were definitely homemade and brought me back to a restaurant I went to as a kid where the staff would be filling the dumplings during the after lunch break in customers."
"Food came out quick and the soup dumplings were excellent. Skin not too thick, savory juices and so much flavor."
"The soup dumplings are amazing."
"Their xiaolongbaos had really thin skin and none of them broke which was great!"
"The soup dumplings are the greatest balance of yummy soupy decadence and a thin but strong wrapper to hold them together."
"The food was amazing. Cannot emphasize enough how delicious it was."
Cons:
"Salt and pepper pork feet is not so good, felt like it was double fried, very hard to chew."
"Dumplings are not fully cooked, meat still partially raw."
"The soup was very salty with a lackluster broth."
"The dumpling meat tasted cheap with too much filler."
"The garlic crawfish over rice, eh not as good and super simple.. not worth it."
"Unfortunately did not enjoy the chicken wings."
"Foods too oily, the portions were very small!"
Service
Pros:
"A great atmosphere and service, although the restaurant was packed with waiting customers + reasonable price."
"On the upside the service and ambiance are amazing!"
"The waiters were attentive and friendly."
"The staff was very attentive."
"Super quick service and great food."
"Service - 5/5 - they refill tea insanely fast."
"Service very efficient, we were in and out in 30 minutes."
Cons:
"The level of disrespect and discourtesy shown towards elderly patrons is utterly unacceptable."
"No apology. No effort to make it up to us."
"The manager (guy with tattoos on his arm) was making a scene and yelling and banging on things."
"The owner escalated the situation to an entirely inappropriate level by involving the police."
"The waiter is so impatient, we have six people and ask the waiter to add one chair, the first answer is 'we don’t have chairs in our restaurant'."
"This is the first time I was ever forced to give up to the table to some other clients."
"The waitresses and waiters are super rude!"
Ambiance & Decor
Pros:
"The location is super nice and the interior is super modern."
"I like the modern decorations of this place."
"Both the design and the presentation of the dishes are aesthetically pleasing."
"It's a partially open kitchen and everything is very clean."
"Decor is top notch."
"The restaurant was clean and organized."
"Amazing food, amazing interior, great menu selection."
Cons:
"This place is not even hygienic, the floor is filthy, sticky and slippery; the toilet is a janitor’s dirty storage room."
"Only downside is the decor. The surface of the benches are all torn."
"And sometimes, because of the high volume of customers, the table surface is not always cleaned well."
"Food is tasty 😋 but I wish they don’t serve on broken plates."
"The stinky tofu is definitely stinky in aroma, but lacked flavor in taste so it was a bit of a let down."
"The only reason I give them this rating is because the crazy hostess/manger that stands in the front is soooo rude to the workers."
"At the reception, the guy in a luxury bomber jacket with tattoo on the forearms is horrendously arrogant, the girls who assign you the seat with unfitting makeup in mini skirts are rude too."
Value
Pros:
"Pricey is one thing, but if food quality is good we don’t mind at all."
"If you are on a budget, stick with their DimSum menu, you'll walk out with a full belly and a full wallet."
"Our server was very friendly and the value was pretty good as well, around $20 per person before tip and we were definitely full!"
"The prices are incredibly reasonable too."
"Very good food and excellent customer service!"
"Great lively vibe dining room, prompt service."
"The customer service was fantastic, this is my new favorite restaurant."
Cons:
"Food quality cannot compare with 'Wu's Shanghai Dumpling', and price cannot compare with 'Lao Wu Authentic Shanghai Dumpling'."
"Unfortunately the food is slightly more expensive than the other restaurants nearby, and the quality just isn't as fresh."
"I give two stars, because I didn't have a chance to try their food, then why writing a review? I just want to reflect the wait time is too long for take out."
"The food portion is embarrassing and the food quality is barely passing."
"Feel quite ill after eating it."
"Overall not worth your money and wait time."
"Why does a restaurant refuse to take reservations? One of the biggest reasons is that they want to create fake hype."