Willow & Whisk Reviews Summary

Category: Restaurant

Address: 319 Franklin Ave, Wyckoff, NJ 07481, USA

Phone: +12014259931

Rating: 4.5
based on 244 reviews.

Food Quality

Pros:

  • "This place has the best and fluffiest lemon ricotta pancakes are you kidding me???"
  • "Everything was really good, but what reeeeally stood out were the breakfast burger and the mini brioche french toast."
  • "The food is delicious and I really liked the fact that the menu offers a variety of choices…not just the usual breakfast options."
  • "Food quality and choices for brunch are excellent."
  • "Everything was fresh and really good."
  • "The food was delicious and service was friendly."
  • "The food is always delicious and the staff very professional."

Cons:

  • "The pancakes were lousy(being polite)."
  • "On 3/23 my mother came to willow and whisk and contracted salmonella."
  • "I wouldn't recommend pancake from this place."
  • "The breakfast bowl seemed to be a super popular item but they did go just a little heavy on the sauce."
  • "Cacio e Pepe eggs seemed like a favorite so I ordered it. $11 for eggs and toast which were salty and super burnt."
  • "The frittatas were cold, and I ordered an omelette that was undercooked."
  • "The avocado on the toast was salty and the fruits on my daughter's plate was dirty."

Service

Pros:

  • "We were greeted well and brought to our table promptly."
  • "Customer service was excellent! Prompt seating and beautiful decor."
  • "The staff was all very nice and pleasant, they’re busy but service was still decent."
  • "Our server Sarah was excellent. Courteous and very kind."
  • "Our server, Christine, was warm and very helpful with her recommendations."
  • "The staff is very nice, attentive and very upbeat without being cheesy."
  • "The service was excellent; we didn't want for anything."

Cons:

  • "They will not let you order a single glass."
  • "Unacceptable! 2 hour wait for a table is ridiculous when there’s plenty of empty tables."
  • "Only turn off to the service was the credit card processing fee of 3% which was unpleasant surprise.. why would they do that?"
  • "Tables left with dirty food plates for the entirety of the event/ water glasses left unfilled/ guests missing food etc."
  • "Unfortunately our waitress just gave up after taking our order. She sat down and just started eating during the middle of her shift."
  • "There was just a lack of waiter attention."
  • "We were EXTREMELY DISAPPOINTED with the service we received from our waitress."

Ambience

Pros:

  • "Really nice atmosphere and vibe!! Went on a Sunday and it was a bit of a wait (1hr15m) several parties celebrating."
  • "Beautiful light open atmosphere with spacious seating."
  • "The restaurant itself is very open with a nice ambience."
  • "Atmosphere is fresh and beautiful."
  • "The prettiest restaurant I've recently visited🫶🏼"
  • "Very hip and bright atmosphere."
  • "The atmosphere was really nice. Super family friendly."

Cons:

  • "Just a small downside it is incredibly loud in there, it seems like everyone is trying to scream louder to speak louder than the person next to them it’s actually off putting."
  • "The place is not run efficiently at all."
  • "The lack of hospitality during the entire process is extremely evident."
  • "Just too many bees around."
  • "Just very poorly managed and operated."
  • "During the busy time it can be hard to get a table. This is due to the early closing times since everyone is rushing to get inside before they close."
  • "The hostesses are the first line of people you see when entering the building and they were not friendly at all."

Value

Pros:

  • "Love each and every item that we ordered and pricing was perfect not too expensive or any thing."
  • "At the end seeing our check was only $41 was surreal, all that food for $40!!"
  • "You get so much food for not too expensive of prices!"
  • "Food is delicious, fresh, and shockingly at diner pricing."
  • "Delicious food (with healthier options) and surprisingly large portions at very reasonable prices."
  • "The food was phenomenally delicious!!!! And, reasonable."
  • "The food tastes amazing, the ambience is a modern breakfast vibe."

Cons:

  • "Price - $$$"
  • "Personally, I thought the price tag was a bit hefty for the amount of food served."
  • "As many have said it isn’t cheap, but nothing is these days especially in Bergen County."
  • "You will pay a hefty price for food."
  • "A little pricey but you are definitely paying for quality so it’s worth it."
  • "The bowl was more like a roasted potato bowl, it had potato overload."
  • "Definitely not coming back here."

Wait Time

Pros:

  • "We waited only 20 minutes for a table of two and a high chair."
  • "Although they said our wait time was 30 minutes. It was actually a lot shorter."
  • "Wait was not as long as expected which was nice given that we were walk ins!"
  • "Our table was ready ahead of the 45 minute wait."
  • "We sat at the counter without a wait."
  • "We were seated immediately upon arrival on this perfect Wednesday Autumn morning."
  • "Made a reservation, but even without one on a busy Saturday around 8:30 am, there was no wait."

Cons:

  • "Really nice atmosphere and vibe!! Went on a Sunday and it was a bit of a wait (1hr15m) several parties celebrating."
  • "Unacceptable! 2 hour wait for a table is ridiculous when there’s plenty of empty tables."
  • "Came at 12 on a Sunday and waited for an hour to get bar seating."
  • "The wait is long. We waited for over an hour."
  • "I was told there was an hour and a half wait, although there were literally SEVEN open tables."
  • "You will be waiting TILL LUNCH to eat breakfast."
  • "The current wait is 2 hours."

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