Maplewood Diner Reviews Summary

Service

Pros:

• "Friendly, fast, courteous service from the moment we were seated until we asked for the bill."
• "Our waitress, Gloria, was very capable and attentive - she anticipated our needs and communicated well."
• "The service we received was 5 stars hands down .. Thanks TIA ….💯%"
• "The proprietors/management are very attentive."
• "Ilani recently took my phone order and exhibited great customer service."
• "I can only comment on the breakfast, which is fresh and delicious. Fast service and courteous friendly servers. I recommend."
• "Everything was good, my husband and I had a good experience here. The waitress was great and very attentive."

Cons:

• "Service was horrific, instead of bringing me what I ordered the host attempts to take the beef sausage off my plate and her hair ended up in my plate."
• "The servers are extremely rude."
• "Service was either terrible or non-existent."
• "Service was poor. They were out of many items, but the server didn't seem to know much if anything."
• "Our waitress was very inattentive was watching the TV more than seeing if the customers needed anything."
• "Service was horrible. I ordered the Eggplant Parm which was stringy and tough."
• "The service was great. The waitress was clean and very professional."

Cleanliness

Pros:

• "Looks very clean, with the exception of the ladies bathroom someone tinkled on seat and it was dry so it must have sat there all night and no one checked for cleanliness."
• "The facility was clean inside and outside."
• "Staff extremely nice, food was good and looks very clean."
• "The space was extremely clean and the decor was friendly and typical of the diner atmosphere."
• "OMG, the bathroom was really clean and smelled so fresh."
• "Otherwise, thumbs up for cleanliness of your establishment."
• "Solid 4 stars. Spacious, spotless, easy parking in the lot."

Cons:

• "When we finally got water the glasses was spotted & dry looking."
• "The menu handed to me was disappointingly dirty, marked with a smear of some food."
• "The floor was filthy and the waitress clothes looked even more dirty than the floor."
• "Dishes are slimy and when you go look into the back there is food particles everywhere."
• "I seen two people blowing snot onto their clothing and rubbing it onto the dishes and no gloves unsanitary."
• "The brownies were hard and stale and not even properly wrapped."
• "Was in there the other night tables dirty everywhere the host looked out of it."

Food Quality

Pros:

• "Really nice Mother's Day brunch... huge omelets, hot coffee."
• "The meatlovers omelette that I ordered was on point."
• "The chicken Cobb salad was absolutely delicious! Great portions...so much food I couldn't eat all of it."
• "Food was pretty good. Staff was friendly."
• "The food was hot and fresh."
• "Love Love Love the food here."
• "The breakfast was very good you got a lot of it."