Metro Diner Reviews Summary

Service

Pros:

• "The service was great by Cindy M."
• "The Waitress CiCi was Awesome, Friendly and Kind."
• "Thank you to Emilee for the friendly hospitality and attentive service."
• "Great breakfast served quickly by exceptionally friendly staff."
• "Our waitress was on point."
• "Service was great to boot; drink refills appeared before we needed them, the servers checked on us frequently."
• "Our waitress was Kayla and she was absolutely delightful."

Cons:

• "The waiter never returned to check on us or how our meal was."
• "They didn't seem to have an organized method of determining who arrived first."
• "The service and refills for coffee just didn’t happen."
• "Hostess and managers do not know how to seat people."
• "To add insult to injury, they never asked if he wanted more coffee."
• "The service was very poor, staff not friendly at all, undercooked or missing item ordered and never received."
• "This was the worst restaurant experience of my life."

Food Quality

Pros:

• "Everything me and my wife and I ordered was good except the hash browns had a funny taste to them."
• "Great food, portions."
• "The food is unbelievable & the customer service is amazing."
• "The food was very tasty."
• "Best diner I have ever been to! The chicken and waffles were really good."
• "Chicken & Waffles were awesome! Very generous portions."
• "The food was absolutely AMAZING; especially for a busy Saturday at brunch time."

Cons:

• "The biscuits were doughy. Hash browns were very bland."
• "The waiter was slow to serve us and when I got my food, it was burnt."
• "Completely disappointed. Cold breakfast served to us."
• "However last night I ordered the cinnamon apple Pancakes and was disappointed to receive regular Pancakes with inadequate amount of syrup."
• "The eggs were overdone, the English muffin could not be cut with the plastic knife, and the Hollandaise sauce kept separating."
• "The chicken was tender and seasoned well, waffles were not that great."
• "Waffles were not that great."

Atmosphere

Pros:

• "It was super cute. Everyone was in their jammies."
• "The place was clean and had good music playing as I walked in."
• "It’s just an overall unique atmosphere. Definitely a great brunch option."
• "This brand new building was decorated as I would call old fashioned reloaded!!"
• "Very cool retro atmosphere, it feels like an old diner but is brand new."
• "The atmosphere is amazing."
• "A nice place for breakfast/lunch. Prices are always more than reasonable especially in these crazy times."

Cons:

• "There's just too many other good go-to's to waste time and money here."
• "For a three-person breakfast, you'll pay somewhere between $35 and $40 if you end up getting some specials like the Yo Hala."
• "Sort of clean. Bathroom is ok."
• "Flies were annoying and that really is gross."
• "The 4 of us sat in crammed booth."
• "It does get loud but hey it’s a diner and that’s only at busy times of day."
• "Then sat us at a booth that was too small for our party."

Price

Pros:

• "Overall I enjoyed our food and thought the pricing was fair except for the orange juice, it was almost 4 dollars and it was GROSS, like sugary orange water."
• "Prices are fair."
• "Very good food with interesting options, reasonably priced."
• "The price is very affordable for the quality of the food."
• "All at a price that was half of what I expected."
• "Price was a little over $10 a meal. We're a family of usually 8 so not overly priced for us."
• "The food deserves 10 stars and the portions are perfect!"

Cons:

• "Don't miss it if you are in the area ! 😋😊"
• "Save your money"
• "We won't be back there no more to eat sorriest service I've ever encountered."
• "It's a shame when the food is good but the service is so horrendous that you and your large family vow to never celebrate another occasion there ever again!"
• "They offer Uber eats and the option to exclude shrimp from the Charleston Shrimp and grits, but there is not price decrease when you remove the shrimp."
• "The kitchen is so backed up with takeout orders that if you dine in you wait an appetizer order a french fries with cheese and jalapenos took 45 minutes."
• "We won't be back there no more to eat sorriest service I've ever encountered."