The New Schnecksville Family Diner Reviews Summary

Service

Pros:

• "Service was fast and very friendly."
• "Greeted and seated quickly, bus girl got our drinks immediately."
• "The waitstaff were very pleasant, and the service quick."
• "The service was great, but food was nothing outstanding."
• "They treat you like family and are always quick to check up on you."
• "The owners are very nice and hospitable too."
• "Very attentive waiters and comfortable dining areas."

Cons:

• "All the workers were unfriendly, seemed inconvenienced by us being there."
• "The waitress failed to asked if we enjoyed it."
• "The waitress was quite rude."
• "Our waitress only came once to ask for our orders, once to bring our food, and one more time for our check."
• "The young brunette waitress with the glasses was not very attentive!"
• "Waitress didn't seemed to know what she was doing. Came back once and then didn't see her again till we got bill."
• "The service was abysmal; the waitress seemed disinterested and inattentive."

Cleanliness

Pros:

• "The restaurant was very clean."
• "Clean dining room, family friendly, ample parking, easy access."
• "Place is clean and even when they're busy you always get great service."
• "Clean environment."
• "But to this diners' credit the bathroom was clean."
• "Much cleaner and our food came out hit and fresh."

Cons:

• "The tables were sticky, and the floors looked like they hadn't been properly cleaned in weeks."
• "The ambiance felt off, with outdated decor and a lack of cleanliness."
• "Many tables were not cleaned."
• "There was garbage on the floor and through out the restaurant as well as dirty dishes piled up waiting to go to the kitchen."
• "Cleanliness could of been better."
• "Place seemed clean although ladies at the table next to mine asked for new silverware bc there was food stuck on and the napkin was stuck to the dirty silverware(gross)."
• "There were flies in the dining room everywhere that we had to constantly swat away from our food."

Food Quality

Pros:

• "Absolutely loved the New Schnecksville Diner. I enjoyed my homemade soup and the mashed potatoes were real."
• "Their fries are absolutely fantastic."
• "Love the food here!!!! BEST decaff coffee EVER!!!"
• "The food was very good and the prices were great."
• "Food is fantastic. The Delmonico Steaks are perfect and the hot wings are juicy (not greasy)."
• "Everything I ordered was cooked perfectly to my satisfaction and I am picky!"
• "The food is delicious!"

Cons:

• "Food was horrible. Tasted like every thing was fried on same oil."
• "The food was low-quality."
• "The Veal Parm was burned and dry and the steak... was very well done and dry."
• "This place gives diners a bad name. Although staff was pleasant the food was terrible."
• "The food was ok but nothing to brag about."
• "Bland cheap food with zero imagination."
• "Food was absolutely disgusting. It tasted old and nasty."

Atmosphere

Pros:

• "It’s old, stuck in the past and it’s pretty awesome to go to a place that reminds me of yesteryear."
• "An easy going down-home diner with classic options."
• "It was my family's first experience of an American diner, as we reside in England. We were not disappointed!!"
• "Overall great diner highly recommend!"
• "This diner is truthful and wholesome."
• "Place looks great. They put a lot of money into renovations."

Cons:

• "This place is a complete dump."
• "The ambiance felt off, with outdated decor and a lack of cleanliness."
• "Atmosphere is okay, small tables."
• "The dining room was VERY COLD... some of the food wasn't very good."
• "Masks being worn under the nose or lifted to talk."
• "Waitress yelling about hating Spanish people, management defending her behavior."
• "The older waitress is a racist as well."