"The sandwiches are huge and definitely splittable."
"They are big (2 meals)."
"These sandwiches are huge! They have huge slabs of fresh mozzarella and they do not skimp on the meat."
"The portions here are VERY generous."
"One sandwich is two meals."
"Each sandwich can definitely be split with another person or turned into two meals."
"Sandwiches big enough to feed 3!"
Cons:
"The only thing I do not like is that its menu is not so wide, it would be nice to include more variety."
"The dining area itself is a little old and unappealing."
"The focaccia lacked flavor, was way too grainy, and the ratio of ingredients was completely off."
"Personally I feel like they should dress the sandwiches with more toppings. It was kind of bland overall if I weren’t for the bread itself."
"The interior is tiny and dirty and I can't understand why this place is rated so high."
"The other thing that I could add that I did not like much is the space, it's something small for the amount of people that go, and it tends to be uncomfortable waiting at the time of purchase."
"It was also WAAAY overpriced!"
Quality and Authenticity
Pros:
"The ingredients are authentic, fresh, and fantastic."
"The high quality imported ingredients are insanely authentic."
"The authentic, fresh, great-tasting meat, cheese and bread was so good."
"The meats, the cheeses, the pickled and oiled veggies and THE BREAD! You’ll never look at another place sandwich again."
"They use fresh ingredients brought from Italy and the flavours are awesome."
"High quality ingredients across the board."
"All made with fresh ingredients shipped from Italy."
Cons:
"The bread used was crispy but tasteless."
"I shouldn’t have ordered the #3 as the smoked mozzarella was too smokey and it overpowered the other flavors."
"The ham was disgusting and had a lot of fat on it."
"Their balsamic vinaigrette wasn’t flavorful in my opinion, it lacked the vinaigrette part."
"The focaccia lacked flavor, was way too grainy, and the ratio of ingredients was completely off."
"But I wasn't very pleased by the meats. Something was just...off.....about the meats."
"Paninis aren’t extra special. It lacked flavor."
Service and Atmosphere
Pros:
"Great sandwich, even better service."
"Staff is so nice, they make everything with love."
"The owner is wonderful and helpful."
"Pisillo isn't much more than a classic little hole in the wall with a few chairs, but the service is fantastically friendly, the whole thing just oozes with authenticity."
"The service is really good, friendly and helpful. They work fast."
"Great and personal customer service."
"Incredibly friendly staff and fast service too!"
Cons:
"The dining area itself is a little old and unappealing."
"I Just walked out and had to order elsewhere for my coworkers and myself because none of the employees had masks or gloves on."
"The interior is tiny and dirty and I can't understand why this place is rated so high."
"The restaurant was Sketchville and the mayor was Sketchy McSketcherson! Let's just say I almost said 'no' just by walking in."
"Service was a little slow during peak hours."
"When we got home 1 hour later to eat them mine was wrong. They mixed up two tuna fish subs and didn't even get the wrong one right. Quality control out the door was non existent."
"PS the QR code on the window doesn’t even work."
Price and Payment
Pros:
"The best thing is the price. For a bit more than you'd spend in a footlong you can go to Pisillo and enjoy this masterpiece in the form of a sandwich."
"Prices range from 11 - 15$ for a sandwiches."
"For about $16 you get like a 15-16in sandwich. Enough for leftovers the next day."
"They're reasonably priced and great to share or save half for dinner."
"This place is amazing, and it's a fantastic value."
"The sandwiches are large enough for 2 people, so the prices are reasonable."
"Massive sandwich for a good price."
Cons:
"It is a cash only business."
"In 2018, what kind of business only accepts cash?"
"I won’t be back, not worth $20."
"The sandwiches are overpriced, the place is cash only."
"I don’t like that it’s an only cash business."
"2 sandwiches $30 and then caught off guard with 'cash only' in 2017. With sandwiches that expensive, I felt offended to be told cash only."
"Only thing that's slightly annoying is it's still cash only while being in the financial district."