The Humane Society Reviews Summary

Staff and Service

Pros:

• "They are kind, friendly, knowledgeable and it only costs $10!"
• "Very friendly and helpful staff is absolutely amazing."
• "The staff who works and volunteers here are great with the animals and they actually care about the furbabies who are unfortunate to be there."
• "They are professional, medically proficient, clean and conscientious."
• "They are friendly, compassionate and knowledgeable."
• "The staff were all so kind, funny and supportive."
• "Staff are friendly and helpful and let you interact with the animals."

Cons:

• "The women in charge was unhelpful and rude."
• "One of the dogs we looked at bit my wife in the leg twice."
• "Todd (the adoption coordinator) was also very rude."
• "Tried to adopt a cat we got approved to adopt a cat but two weeks later they still would not give us a cat very unprofessional."
• "I was disappointed in the lack of communication."
• "But as for adoption they have no clue."
• "Horrible communication through the adoption process."

Facility and Cleanliness

Pros:

• "Surprisingly clean, and they’re always quick to help if you have any questions at all."
• "Kitten and cat rooms with an abundance of toys and beds."
• "This shelter is CLEAN."
• "Very clean building! Happy animals."
• "This is such a clean wonderful facility."
• "The facility is as clean as one could hope from an animal shelter, and the dogs get walks regularly."
• "Excellent facility with friendly staff and very clean and stimulating environments for the animals."

Cons:

• "As I was walking around it smelled of urine and feces."
• "The dog kennels are just nasty."
• "Sometimes rooms are a little smelly, but that's what happens when multiple cats are staying in a room together."
• "I was so, very disturbed by the state of the kennels- how disgustingly dirty they were in every single instance."
• "Yes it smells like dogs."
• "I just wish the dogs had more space inside."
• "This is the worst humane society I've ever been to."

Adoption Process

Pros:

• "The adoption process was fair and straightforward."
• "Got my forever friend here. He was hard to place so someone sponsored him."
• "Any animal adopted is going to be fixed and have all their shots up to date."
• "The Humane Society didn't charge us another adoption fee, and they were very helpful in trying to find us a match for our family."
• "We adopted Herry Monster from here, renamed him Milo. He is an absolute love bug and the adoption process was so smooth."
• "The adoption process was short but thorough."
• "Staff are very friendly, and adoption process is simple."

Cons:

• "He had kennel cough, was 15lbs under weight, was much older than the shelter told me and the kennel cough turned into pneumonia..."
• "We applyed for a dog and even picked the dog and that was last Wednesday they didn't even check are references they just gave her to someone else."
• "It has now been another entire week since not hearing back from them."
• "I tried calling the shelter and leaving messages and they have yet to return my calls 2 weeks later."
• "The application does take at least a week to process, which is not ideal if you fall in love with an animal."
• "There is nothing more upsetting than bonding with an animal that doesn’t have a 'I’ve been adopted' sign and then finding out someone has a hold on the animal for up to 72 hours."
• "Adoptions take a week and the website that directed me to the Humane Society stated the cost at $195. I was told that was wrong and the cost was $225."