"The doctor and staff were professional, friendly and helpful."
"I have never ever had such good service at a pharmacy."
"each employee I passed smiled and asked if I needed any help."
"The team of shinning stars🌟 (Lakisha, Dallas, Mary Le, Samiya, Shahnaz,Issac, Sunjida, Susie and Chase) are very helpful, engaging, thorough and amazing."
"The pharmacists are really friendly, and I've never waited more than ten minutes for my prescription."
"i want to thank you angel, andy and jeremy for your outstanding customer service!!!!"
"Staff at checkout are helpful and ask if customers want to use coupons."
Cons:
"horrible experience, visited for my scheduled flu shot, counter asked how I am going to pay before asking my name or saying hi."
"THIS PHARMACY STAFF IS HANDS DOWN THE WORST."
"I asked a representative where would I find toothpaste... The same representative came in and told was rude and confrontational about me ringing the bell."
"Terrible. Prescriptions are never filled after sent until you go in person and they have no excuse."
"Kim, the manager on duty, was very rude and she didn’t even came out to talk to us."
"If you’re looking for a CVS with long wait times and lackluster service, then this is the place for you."
"Absolutely the worst pharmacy. The staff is incompetent and impatient."
Pharmacy Services
Pros:
"Shopping at CVS is always a great experience because CVS carries a great variety of products, customer service is exceptionally good and the stores are always kept on top form to make customers enjoy their visits."
"I particularly like the beauty section they have a wide variety of products for all ethnicities."
"If you're looking to purchase your items with credit card, you simply go to the self checkout Registers and it's a breeze."
"The Pharmacists at the Pharmacy are attentive and care to help in whatever way they can."
"This CVS is always neat and orderly which I like."
"Thanks a lot to Diana .she helped me a lot to print passport photos which no one could because of the size of the photos was too zoomed but she did helped me."
"Donald who works nights is an absolute professional. super polite and helpful."
Cons:
"The website doesn’t say the pharmacy closes for lunch."
"The Pharmacy is extremely understaffed."
"Almost everything in this store is at least 50% marked up, even by midtown standards."
"If you aren’t yet an AARP member, the good news is the pharmacy will make you wait so long on the phone for someone to answer that by the time they do you will be old enough to join and maybe get a discount."
"I am very displeased with the service and the errors made by the staff."
"This Pharmacy is always overcrowded with tourists."
"They told me for a week straight my prescription is 'in process,' and whenever I called, they said they were 'still working on it.'"
Staff and Management
Pros:
"The store is really good and the employees even better."
"The employees really go out of their way to greet you and to help you."
"alexander, cashier number 2148753 at store 10298 at 241 west 57th st, manhattan, ny 10019 was extremely helpful."
"Amidst this bipolar weather earlier this morning, I drenched in rain but found comfort to this beautiful but amazing customer service from this CVS employee, Deisy Nelufa."
"I find there’s typically a staff member at the front door to greet me and answer questions."
"Aaron made it as smooth as possible."
"He was extremely patient and took several photos until one was actually okay."
Cons:
"Not sure how this place is even a pharmacy."
"Nasty horrible woman who answered my pharmacy call 22 minutes of waiting."
"This place doesn't deserve even one star!"
"Yes it is 24 hours, but night shift only rude workers are here."
"My family and I just had the worst customer service ever, don’t waste your time going to this store."
"Pharmacy at this location is horrible."
"Here, pharmacy staff and pharmacist do not their job."