"Each karaoke room is tastefully decorated, creating a fun and inviting atmosphere for guests."
"Really nice and big! [...] staff came right away to help with anything we needed."
"Overall the rooms are pretty clean and comfortable."
"We had our own private bathroom and our own private rooftop area, which was really nice."
"Very Beautiful place!!!"
Cons:
"The entire places smells like cigarettes & wet dog or mildew."
"It’s a fun place but one time I went here with my friends for a birthday party and the room smelled like cigarettes I was legit coughing."
"Although the hallways smell like cigarettes, the rooms inside smell fine."
"The room reeked heavily of cigarettes."
"I really don't like the smell of cigarettes every time I enter the building."
"Environment not is particularly clean, suggest hanging up coats, after all, sometimes there will be mice crawling."
"The bathrooms are full of vomit and pee at night because people cannot handle their liquor."
Service
Pros:
"Staff were friendly and helpful."
"The staff was friendly, helpful and super quick to attend to us whenever we needed something."
"Waiters were very considerate and were helpful."
"The place is nice, the service is friendly."
"Food and drinks came out quickly, and cocktails were good!"
"The servers actually come to check up within a minute or two of pressing the service button."
"Very attentive and respond quickly when called for service."
Cons:
"Place is a scam now, jacked up the price so high you spent 250 dollars for like 4 people for 3 hours."
"The staff was really rude about the whole situation."
"They are rude and unprofessional."
"This facility has horrible customer service and is very rude to their customers."
"Our server was extremely rude."
"The service was trash, the ladies in the front are given a fxxx attitude as if you own them money or something."
"The attitude of The staff towards us was disgusting."
Music and Entertainment
Pros:
"It was fun to also bring my 2 daughter's along and managed to find Let It Go, Poco Loco, Can't Stop the Feeling, and Try Everything."
"The selection of music is vast, ensuring there's something for everyone to sing along to."
"The songs were great and I love that they have the soundtrack and singer's voice in the background."
"The amount of song you can choose is huge."
"They also have pretty recent songs updated and a good number of snack options on their menu."
"Very surprised at the amazing song choices- They had both new English songs as well as Korean songs!"
"Good selection of songs, not completely up to date, but has a majority of songs."
Cons:
"The karaoke software can have some of the songs missing and for the videos for the song most of them are very low quality."
"They don’t have many songs to choose from at all."
"The IU is terrible."
"Karaoke machine needs more artist selections."
"It is an extremely frustrating system to use, with a limited number of standard English karaoke songs."
"The selection of music needs to be updated; I can't find the songs that I want and are new when I go."
"Barely had any good English songs to choose from."
Food and Drinks
Pros:
"The fries was good im not going to be mad about the fries."
"Always like going here with a large group of friends for a night of fun! Drinks are decent and don't skimp on the alcohol."
"The food was delish and the drinks were great!"
"Their water lemon juice is tasty."
"The drinks and food were good."
"The food was delicious and the drinks were strong!"
"The service was Great, the food and Drinks were Great!!!"
Cons:
"Food was soso."
"They have the worse service, we asked for mango drinks and all the ice was melted and the drinks were warm."
"The drinks were weak."
"The mango drink is was one of the most horrendous drink i have ever consumed."
"The beer selection is pretty terrible."
"The food here is very expensive and over priced."
"The drinks are watered down and the food was oily."
Pricing and Policies
Pros:
"Still a great place--cheaper than most other KTVs, with better song selection and better VIP rooms."
"It's $50 per hour for a private room but you're allowed to use the $50 as credit for their overpriced drinks so it's not too bad a deal."
"Happy hour karaoke prices are not bad - 50% off room rates until 7pm I think)."
"Our room came with a $250 food credit per hour, which made it decently priced."
"Love that they give a credit to order alcohol/food up to the price of the room."
"Really like the room credit policy."
"Really nice and big! We came on a sat night so it was $40 for the room but in turn you can order any food or drink up to forty dollars on the house."
Cons:
"BE AWARE - RUDE AND A TOTAL SCAM"
"A MANDATORY MINIMUM 20% TIPS or you can't leave without feeling unwelcome."
"Price varies day to day and hidden charges are placed on your check such as a fruit salad they try to sneak in your room without letting you know you're being charged for!"
"Under NO circumstances is it okay for you to REVISE a customer’s receipt when they leave to give yourself an additional $60 tip!"
"They don’t even light your bottle sparklers for you."
"There is a mandatory minimum tip of 20% that you must pay before service."
"We were charged $50 per hour for a small room for 4 ppl....that's outrageous!!!!!!"