The Up & Up Reviews Summary

Atmosphere & Ambiance

Pros:

• "The atmosphere and ambiance was super lovely - great for a date night or intimate gathering with close friends."
• "Really awesome vine for a speakeasy/cocktail lounge! A true escape from the busy street above!"
• "Low lighting, quiet, and cool music, great atmosphere bar."
• "It was such an incredible atmosphere."
• "The vibe of the whole place is really relaxing and laid back."
• "The atmosphere gives speakeasy vibes with the dark ambience and cozy booths."
• "A wonderful intimate ambience perfect for date night!"

Cons:

• "Overall had a bit of vibe of a speakeasy but didn’t seem like a proper one - not much secretive or discreet!"
• "A little heavy handed with the mood lighting."
• "It’s almost too dark."
• "The place itself is really nice but with an off vibe."
• "I didn't really vibe with the atmosphere in the place, the music was very low with no theme!"
• "The staff at this basement bar is incredibly rude."
• "Girl at the door was extremely mean to my sister... killed the whole vibe."

Service & Staff

Pros:

• "I screwed up my order and they replaced my drink with a different one at no charge and the waiter was very nice about it."
• "Staff were attentive."
• "Service is great (as speakeasy bars should be expected to have)."
• "Fantastic service. Friendly staff made us feel very welcome."
• "Super friendly and knowledgeable staff."
• "Staff is friendly, knowledgeable and helpful with decision making."
• "Service is consistently good and friendly."

Cons:

• "They told us we had to break up into 2 groups... basically refused to serve us."
• "After waiting for 20 min, I finally got the waitress's attention, but she still didn't come for another 20 min."
• "We experienced an unfortunate incident with a racist waiter."
• "The service is snooty and will discriminate against you based on appearance."
• "The service is poor, orders are mistaken and forgotten."
• "Nobody attended us for quite a while."
• "Our server was drunk."

Cocktails & Drinks

Pros:

• "The cocktails were superb. The best I have ever had."
• "Really creative cocktails."
• "The cocktails were off the charts, we tried three of them and each drink was incredible."
• "One of the best Old Fashioned cocktails we've ever tried."
• "Really enjoyed the whiskey concoctions - well balanced, nothing was too strong, and the drinks were great."
• "The drink menu is full of unique drinks."
• "The complexity of flavors in each drink is worth the price of admission."

Cons:

• "While the cocktails are good, I wasn't like blown away."
• "The drinks are not nearly as good. They are strong and use good liquor but they are not as well made."
• "They didn't really taste good they were overly sweetened with sugar!"
• "But the cocktails we tried were not good - I can't recall the name, but one of the four we had was made with wine, and it basically tasted like a glass of vermouth and nothing else."
• "When I got my first drink, it honestly tasted terrible."
• "The drink is good overall, but the orange fragrance is slightly too much for me."
• "My friend ordered a mocktail and was also charged $19!"