"The service is great! The employees are very attentive to detail and always present if you need them or have any questions."
"Extremely attentive service."
"The service was great! Both waiters and bartenders checked on us from time to time."
"Outstanding service. It was inviting and professional without any pretentiousness."
"Each guest is warmly greeted by the host and accompanied to their seat."
"Staff was kind, efficient, and at the ready with recommendations."
"Service and presentation are impeccable."
Cons:
"I found the staff especially the server named Rio to be quite rude."
"He was very rude to me, I had never seen such a rude attitude towards clients before."
"Terrible customer service."
"Service too deserves note... the serves were noticeably agitated."
"We felt that the staff were very snooty and condescending towards our party."
"One or two servicemen didn’t live up to a Japanese standard when we went and seem quite pushy in making us order more."
"Most interactions felt forced and tense."
Cocktails
Pros:
"This is truly the best cocktail bar!"
"Both the signature menu and the seasonal menu were out of this world and easily some of the best cocktails I’ve ever had."
"Cocktails are delicious, with high quality ingredients and perfect execution."
"The bar tenders carefully crafted beautiful cocktails."
"The cocktails are unique with fun and interesting ingredients used."
"The cocktails were amazing, no disappointment."
"The cocktails here are phenomenal!"
Cons:
"The nice experience and special cocktails come with a price… ~$25-30 per drink."
"Drinks are on the pricy side."
"Maybe my palette just is not sophisticated enough but the drinks were all just okay."
"I didn’t find the martinis anything special and wouldn’t pay $26 for them, even in NYC."
"The drinks were all just okay and mostly 25-30 which is pricey even for NYC."
"The Guacamole Sour tasted like watered-down guacamole with some alcohol dumped into it."
"It was a garlic 'B&B Gibson' and it tasted like someone had marinated an armpit in bathwater."
Atmosphere
Pros:
"Wow! What a gem and my new favourite spot in Manhattan!"
"The dim interior combined with the brick and wood aesthetics provide for an enjoyable, intimate atmosphere."
"The ambiance and space is beautiful."
"The atmosphere was really nice, almost a time travel back to the past."
"The place is very intimate and perfect for a date or catching up with others."
"Awesome Ambiente. Two stories. First floor is a cool bar. Second floor is more a living room style atmosphere. Perfect volume of the music - easy to have conversation. Stylish interior (exposed brick)."
"Really beautiful space and I enjoyed my drink, but the prices are way high, even for a high end bar in NYC."
Cons:
"Space is not too big inside."
"Many of the hot dishes were served cool/room temp."
"When we complained the next table was TOO LOUD... the manager said it’s the owner’s table and there’s nothing they can do about it."
"I found it difficult to enjoy because it felt like a downgrade from Angel's Share in every sense; less interesting/delicious drinks, less engaged service, less interesting atmosphere... But higher prices."
"All the fancy sounding ingredients - leather, porcini, mole - were either unbalanced or just barely there."
"The team ceremony was also just bizarre and neither me or my friend could stomach it."
"SKIP. There’re 100000 bars in the city you don’t want to waste your dollars or your emotional damage here."
Food
Pros:
"I also had some food and it was really good."
"The food is also what got me too. I already had dinner but I regret eating dinner bc I should’ve just waited and ate here instead."
"We were not wowed by the drinks. The food was fantastic."
"For food, we tried their Wagyu sando and Wagyu tartare, and I honestly cannot tell you which one was better, they're both delicious!"
"The best thing I consumed was the wagyu sando (it was also like $58 for 4 small pieces though…)"
"The food quality was decent, and well enough to harmonize with the cocktails you taste."
"Tasty bites (particularly the sweet corn tempura, karage and burrata)."
Cons:
"When the food finally arrived after almost 45 minutes of waiting, it was not at all appetizing."
"We waited over an hour for the food and when asking if it was going to come out he said 'sorry the kitchen is now closed and cant make your food' — which we order over an hour prior.."
"Many of the hot dishes were served cool/room temp."
"There were too many flavors going on it felt weird (it actually tasted like drinking a caprese salad??)"
"After 45 minutes, the waitress started hovering and offering the check."
"All the fancy sounding ingredients - leather, porcini, mole - were either unbalanced or just barely there."
"I ordered a cocktail and for the first time I didn’t like it, it was very sweet and it was hard for me to drink it."