Inflatable Adventures Reviews Summary

Category: Party equipment rental service

Address: 2190 US-9, Toms River, NJ 08755, USA

Phone: +17322403268

Rating: 4.9
based on 187 reviews.

Customer Service

Pros:

  • "HANDS DOWN supreme customer service, support and every other possible positive adjective you can think of to describe this company."
  • "Everyone that I came into contact with was amazing. Cheryll, Kim and Nick all wonderful people."
  • "The staff was super friendly and I will certainly be using them again!"
  • "The customer service is outstanding. They are so friendly and very helpful."
  • "The initial communication with staff and owner was very friendly and helpful."
  • "I worked with Caryn in customer service and she was amazing and so professional."
  • "Cheryll in the office was an absolute pleasure to work with. She was so helpful and thorough."

Cons:

  • "Very unwilling to work with the customer."
  • "Her weather policy is her way or the highway 0 flexible."
  • "Stay far far away."
  • "What a terrible company to do business with. I had a terrible experience a few years ago and switched to a much better company."
  • "DO NOT USE THIS COMPANY."

Product Quality

Pros:

  • "We rented the 22 ft blue crush slide. It was so much fun and practically brand new."
  • "The equipment itself was top-notch and kept the kids entertained for hours."
  • "The inflatable was durable and a hit with all the kids ages 3 - 11."
  • "Every Inflatable was clean."
  • "The inflatable, dual-lane slip n' slide was squeaky clean upon set up, in excellent condition and LOVED by all our party guests - kids and adults."
  • "The water slide was clean and, odor free and provided hours of fun for the kids and adults alike."
  • "They have very well kept products and they keep everything clean and sanitized."

Cons:

  • "It was an extremely windy day which resulted in the bouncy house going airborne and flying across the street."

Value for Money

Pros:

  • "The owner Cheryl is a pleasure to work with and the prices are very reasonable."
  • "Prices were beyond reasonable."
  • "It didn't hurt that they also had the best rental prices."
  • "Your prices were very fair!"
  • "The pricing can not be beat!"
  • "Pricing was fair (actually better than the others and I researched them all in the area) and they offered discounts for paying in cash as well as had very fair cancellation policies."
  • "If I could give 20 stars I would. Will definitely use this company again!!"

Cons:

  • "I was inconvenienced once, and was flexible and had no problem with it. I was inconvenienced a second time and offered another solution to only be inconvenienced by this company again."

Reliability

Pros:

  • "They come set everything up and take everything down, and it’s done so fast!!"
  • "The set up was on time, fast & friendly."
  • "They are always professional, amazing products and timely."
  • "Very reliable Inflatable Company."
  • "This is our 4th time using inflatable adventures and they have NEVER disappointed!"
  • "They always drop it off early in the am but only charge for the hours of your party."
  • "The delivery was beyond timely with Matt and Ken - Did I mention I received a text when they were 10 minutes away??"

Cons:

  • "I was inconvenienced once, and was flexible and had no problem with it. I was inconvenienced a second time and offered another solution to only be inconvenienced by this company again."

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