"Margherita is amazing and there in some sausage for more amazing."
"Definitely try their meatballs, so yummy."
"The marinara sauce was mind-blowing."
"The pizza itself was very very delicious."
"Pizza is light and crispy, the cheese is spectacular!"
"The pepperoni pizza was very good, great flavor."
"The flavors exploded in my mouth."
Cons:
"I’ve payed less and gotten better quality pizza."
"We ordered large pie and it came burnt, like really really burnt."
"And pizza came out undercooked with a puddle of liquid in the middle."
"The salad was terrible. The greens weren't so fresh, the beets were canned not fresh."
"This pizza dough is not the same, it’s too crunchy and kinda taste like cookie dough."
"The new sauce tastes to the tongue over salted."
"The sauce was soggy as hell and the cheese felt sickening."
Service
Pros:
"They are always so accommodating."
"Staff was friendly."
"Even the manager gets his hands dirty and helps take orders and what not when the place really starts to get busy."
"Stuff just great and helpfull."
"The service was so attentive and kind."
"The service by phone for delivery is fast and cheerful."
"Our server Paola was helpful, friendly and attentive."
Cons:
"We got a very rude server."
"Service was rude and rushed."
"She acted annoyed when we hadn't decided what we wanted yet and she never did smile once."
"The online ordering system doesn't work and the people answering the phone were pretty rude and unhelpful."
"Waitress didn't seem to care less either."
"The waitress was rude and rolled her eyes at me when I told her I only wanted water."
"The waitress spoke to the table 2 times, and was inept to deliver drinks and silverware in a timely manner."
Ambiance
Pros:
"The place is great for date night or any celebrations."
"The background music was playing my favorite rock bands from the 80's."
"The atmosphere is top notch."
"We also enjoyed the old school decor very homey and comfy."
"While the environment was relaxed and ideal for our group."
"The atmosphere felt like the Italian restaurant you always go to when the whole family is in town."
"The ambience is cosy and has a nice seating area."
Cons:
"This place, not so much."
"It would be nice for servers to smile more....is it just me or do most servers in NYC seem to resent working and want you out the door ASAP!?"
"Kind of loud but it was busy."
"The bathroom was disgusting."
"It looks like a place that used to be better, but is now at a don’t care to much kind of vibe."
"Atmosphere is cramped if you go in at a busy time."
"Kind of crowded and noisy, but that's to be expected with this kind of place."
Value
Pros:
"Good selection of food and reasonably priced."
"Patsy’s was quaint, had plenty of room for my guests, inexpensive."
"Prices were fair and they took only 20 mins for a packed restaurant to give us a full pie."
"And all at an amazing price."
"I got a hero with a good amount of meat on chewy bread for $7.50."
"The mozzarella is good compared to the other places I’ve been to on the UWS. It was bland but it didn’t taste or feel like it came from a big box store."
"The bread was included, and was delicious--soft inside, crunchy outside, but not too hard, so it tore easily."
Cons:
"You get a 34$ pizza, a little (much) expensive..."
"Now on the menu, you sell Spaghetti Pomodoro for $18 with ZERO meatballs."
"The price for this ONE pie (3 toppings) is $45!!!"
"Expensive. I mean, $50 for a huge plate of pasta."
"For those on a budget I would suggest skipping the toppings."
"Toppings are very expensive, so you don't want to get more than one or two."
"They charged me $9 for 2 small potatoes when we ordered French fries."