MUSEUM OF ICE CREAM Reviews Summary

Value for Money

Pros:

• "Worth the money being that you are getting full size servings."
• "It is definitely worth the money to spend your time here!"
• "I know it’s an expensive experience, but it’s totally worth it!"
• "The whole experience lasted about an hour and was well worth it."
• "It is worth the price."
• "I felt we got our moneys worth in fun memories and ice cream."
• "THIS PLACE DESERVES EVERY PENNY WE SPENT!!!"

Cons:

• "The price is too high for a fun house."
• "$6 of ice cream for a $60 price of entry."
• "It was quite expensive. My 6yo really loved it but I’m not sure it’s worth it for just adults."
• "The price they charge does not reflect the experience you get."
• "The entry price is astronomical (from $35-50+ depending on day and time), and really not worth it beyond an Instagram moment for most."
• "It was almost 70 dollars a ticket."
• "Definitely not worth the $52 per person."

Staff and Service

Pros:

• "Really appreciated all of the vegan ice cream options at each station."
• "Staff was very friendly."
• "Customer care is phenomenal."
• "Super friendly staff and delicious ice creams and treats."
• "The staff who gave out the free gelato was so nice and very knowledgeable."
• "The entire staff is welcoming, authentic and promotes the fun!"
• "The workers there were so friendly, and amazing and very fun."

Cons:

• "The staff was polite but not friendly."
• "There was only one room with information about ice cream and there were many typos and factual errors missed by their editing team."
• "The only pain point would be the bottle-neck at the slide which turned into a 45 minute wait."
• "Knocked off one star because the ice cream is terrible."
• "I would give it 5 stars if one worker wasn’t sleeping at one of the treat stations."
• "The only minus was the rude people in the front who check you in."
• "They promise a lot of ice cream varieties, but it's mostly pretty basic."

Experience and Entertainment

Pros:

• "Fun for the whole family."
• "Best place to see in NYC!!!"
• "Great place for a date or family event."
• "Super social friendly experience! So bright and colorful."
• "The museum of ice cream was a hidden delight during our stay in NYC over the holidays."
• "This place is small, but fun and definitely worth a visit."
• "The Museum was fun, and a nice way to spend the afternoon with children."

Cons:

• "Tickets are not available upon arrival so we had to wait for like 30 min with the kids until it almost started raining on us."
• "Most of the ice cream they give you along the way is disgusting."
• "SUPER MESSY and not worth it we honestly threw out the slime didn’t taste good."
• "The sprinkle pit wasn't as great as we expected and a little crowded with some kids unattended which felt dangerous."
• "Horrible!! Biggest ripoff in NYC."
• "It’s a total rip-off, and I would suggest you avoid it."
• "The place was just a bunch of colorful rooms with no real connection to ice cream history or culture."