"The service is great at Joe's and the staff is very welcoming."
"I appreciate the friendly staff and better than excellent customer service."
"Thank you for consistently fast and great service!"
"Service was excellent. Employees really hustle and make an extra effort to please."
"Customer service was top notch and we were taken care of very well."
"We were greeted immediately by the friendly staff."
"Our waitress was also very accommodating and she had a great sense of humor."
Cons:
"They are extremely unprofessional and have no customer service at all."
"Extremely rude and does not know how to talk to customers."
"Food is not bad at all the service on the other hand is what they call it slacking."
"Waitress was probably the most indifferent to doing her job that I've encountered in a long while."
"The manager was rude, questioned why we sat where we did."
"The person who answered the phone was unsympathetic and rude!"
"The Manager named Cliff was very hostile, condescending and very rude in his tone."
Food Quality
Pros:
"The pizza was delicious!!! Pepperoni and onion. The crust is on the thicker side. The sauce had a great flavor."
"Best food best quality for the best price don’t miss this place it’s a GEM."
"Absolutely delicious. Lots of cheese and so tasty."
"THEEE best Sicilian pizza EVER."
"The food was really good. I got the lasagna- great portions, very flavorful, and really delicious."
"Their food is absolutely amazing."
"The pizza is amazing!"
Cons:
"Pizza is about 1% crust and 98% sauce. It’s so water logged that the crust has dissolved into goop."
"Pizza tasted ok, but was very watery."
"Food was bland and service was very slow."
"Very bland, nothing interesting at all."
"To say the pizza was undercooked is a huge understatement."
"Horrible sauce. There is a strange spice in the sauce with an after taste."
"The Scillian slice I ordered was raw, the dough was not cooked and both the Sicilian slice and regular slice had absolutely no flavor."
Delivery & Convenience
Pros:
"I stopped here because they had a drive thru, which was cool and interesting."
"Literally within 20 minutes we had a piping hot pizza delivered."
"The pizza was delicious and was delivered to our home quickly."
"Ordered it online and it came super fast and was delivered with care by an awesome delivery guy."
"For delivery, the food shows up on time, hot and correct."
"Their deliveries are fast."
"First off a pizza place with a drive thru?!?. Amazing !"
Cons:
"This place is terrible if you ask for delivery."
"I ordered a stromboli, a calzone and wings for delivery. The wings never showed up."
"They charge a $2 delivery fee a $1 credit card fee and then take 1:15 minutes to deliver it."
"Another 45 minutes later I call again, only to be told the driver could not find my address and they bought the food back to the restaurant and cancelled my order!"
"Our delivery guy... said he just got back to the shop and was handed our food and told to drop it off right away, so our food never actually left when they told us it did."
"Delivery now takes over an hour, a well done pizza is far from a crispy crust, food is cold."
"Terrible experience...bland food and their payment processing was down so they made me run across the street to 7/11 to get cash for a $16 check."
Pricing
Pros:
"Best food best quality for the best price don’t miss this place it’s a GEM."
"The food was delicious and appropriately priced."
"The price for the two dinners and dessert was very good and we ordered a pie to take home."
Cons:
"If you pay with a debit or credit card they charge 3% more over their already inflated prices."
"They are clearly price gouging because of the area."
"2 stars is for the extra fees, not for the pizza that is very good."
"The food is already expensive here then they add extra fees, it's the principle."
"Prices are pretty high too!"
"They raised their prices, I guess, due to less business."