Brooklyn's Brick Oven Pizzeria Reviews Summary

Service

Pros:

• "The staff is also consistent. Friendly and efficient."
• "Great atmosphere and service is excellent."
• "Good service."
• "The wait staff is very friendly and attentive as well."
• "Friendly servers, decent amount of tables and nice atmosphere."
• "Service is always friendly."
• "The service is fast the waiters are nice."

Cons:

• "Customer service is subpar and wait time is too long."
• "Delicious pizza but one of the cashiers 'Amy' desperately needs to be trained in customer service skills or an attitude adjustment."
• "Hate the arrogant staffers."
• "The server/receptionist was extremely rude."
• "The manager was rude when we placed a card on the bill."
• "Our waiter could be friendlier and more welcoming with a smile."
• "Poor customer service from workers, very unwelcoming atmosphere."

Payment Method

Pros:

• "Make sure you have cash as they don't accept credit cards."
• "They should really post clearly that it's cash only in big neon letters somewhere."
• "Just got here. One star for cash only. I was informed once I got to store that it is cash only."
• "They ONLY take cash. Beware! Don't go in w/ just a credit card."
• "Cash only, no credit cards, no single slices."
• "They don't sell by the slice and only accept cash."
• "They only take cash so don't show up with only a credit card."

Cons:

• "Be forewarned; they DO NOT accept credit cards."
• "Minus one star for the cash-only surprise when I got the bill!"
• "CASH ONLY with No ATM at this location."
• "Very disrespectful establishment, I'm very accustomed to the modern age where in some form of way you can pay with card."
• "Cash only is inconvenient and I’m not a fan of the paper bags they put take out orders in because the pizza gets soggy on the way home."
• "They don't take credit card which is annoying and they don't have pizza boxes."
• "Over rated, over priced and cash only."

Food Quality

Pros:

• "It was a memorable food/pizza episode and hope to go back."
• "The pizza here is as good as any place I have been."
• "They use high-quality ingredients here and everything I've tried has been superior."
• "Had a medium pepperoni pizza and penne pasta with my dad. Taste, price, service, vibes -- everything is perfect."
• "However, they serve the pizza piping hot, and since it's a cut well above all the other pizza places I (or my husband) have ever been to in NJ."
• "They make the Mozzarella in house which makes a huge difference on the 🍕."
• "The mozzarella and tomato salad is great - they make their mozzarella in-house."

Cons:

• "I probably wouldn’t order the mushrooms next time since my side of the pie ended up too mushy."
• "The pizza and calzone were literally some of the worst iterations I've ever had."
• "We’ve gotten burnt pizza, dry pizza (very little sauce)..."
• "The pizza is ok but the prices are a little steep."
• "Unfortunately, the ravioli pastas were tough to chew!"
• "There was plastic in my pizza, and it was more burnt than it should be on the bottom while the toppings were undercooked."
• "The pizza was undercooked, chewy and wet."

Atmosphere

Pros:

• "Great for dates or for large gatherings."
• "Atmosphere is simple but homey and kid friendly."
• "Nice quiet little place."
• "Really good pizza with a small, family-owned atmosphere."
• "The place looks and smells like an authentic Italian restaurant with a good vibe and service."
• "Old school ambiance with delicious pizza."
• "This was some great pizza in Jersey with a great atmosphere."

Cons:

• "Once you get seated, don't be surprised if you're rubbing elbows with the couple sitting next to you."
• "Plus, it is next to a cemetery."
• "Tables are close together and the place is loud, not a romantic type ambiance but very family friendly."
• "It can be loud. The acoustics bounce the sound and families come in, so screechy children can be a feature of your meal."
• "The dining room is kinda weird as there is no where to wait."
• "The dining space is a bit too crunched up, space-wise."
• "The place is so dark It felt like 10pm at 2:00, you can’t see through the windows from directly outside."