Applebee's Grill + Bar Reviews Summary

Category: Restaurant Williamstown, Monroe, NJ

Address: 1830 S Black Horse Pike, Williamstown, NJ 08094, USA

Phone: +18563181411

Rating: 4.0
based on 139 reviews.

Food Quality

Pros:

  • "The Chicken and Cheese Quesadillas were delicious though!!"
  • "The Steak was really tasty and juicy with tons of fried onions, oh so good."
  • "The salmon was tasty."
  • "Food was 💯% best I ever had!!!"
  • "The food was fresh and well worth it, the Asian chick salad and some tenders, man it was so tasty correct in balance of ingredients and a perfect portion for lunch."
  • "Always a fun, enjoyable meal. Food is good, especially their appetizers."
  • "The food was just how we ordered for the whole family."

Cons:

  • "Never eat steaks here!"
  • "The food was Terrible. Day old rice, old chips, cold kids burger, sour strawberries in the kids yogurt."
  • "Our Food was cold."
  • "The ribs... texture was as if they were sitting under a heat lamp for over an hour."
  • "Side veggies were overcooked."
  • "Horrible. My daughter’s pizza was cold. Cheese was not melted."
  • "The chicken had a very weird texture and no flavor at all."

Service

Pros:

  • "The waiter was on top of things!"
  • "Services was awesome."
  • "Our server, Angela S, was a doll: attentive, & gave helpful menu suggestions."
  • "Our waitress Abby was super welcoming, friendly and attentive to our needs."
  • "Our waiter George went above and beyond to make sure everything our group ordered from appetizers, drinks, entree' and dessert was served together."
  • "Our waitress was pleasant and served us quickly."
  • "I had an amazing experience with my bartender Deanna. I ordered the endless boneless wings and she kept a smile on my face and made sure I never ran out of wings."

Cons:

  • "Received the wrong drink."
  • "We sat there for 20 minutes and did not even get drinks."
  • "Our waitress was very slow."
  • "Waitress seems to be in hurry and didn't pay attention to the order."
  • "Today the ditzy waitress forgot our drinks."
  • "We were seated and waited over 20mins. While the staff walked around and was joking."
  • "Server gave my card to someone else."

Ambiance & Cleanliness

Pros:

  • "Nice place to hang out with friends over cheap food and drinks."
  • "The restaurant is well located, very good food, excellent service, the staff are extremely friendly, extremely clean environment."
  • "The nicest Applebees’s I’ve ever been in! This location isn’t designed like the other Applebees’s in the area."
  • "Very clean and brand shiny new."
  • "Clean nice place."
  • "The restaurant itself is beautiful and has more TV's then Best Buy. It is also very clean."
  • "Clean restaurant and perfectly clean bathrooms."

Cons:

  • "Also the woman behind us was throwing up in a bucket at her table."
  • "The table was sticky and the wall was sticky we had to ask for a rag to clean it."
  • "Food was cold and tasted old..we were basically the only ones there so no reason for the food to just sit and get old."
  • "Moth in salad we didn't even order."
  • "Ordered plain wings PLAIN and the cook went ahead and out sauce anyway."
  • "Horrible service.. Halfway done my food and I still don't have a drink."
  • "When the food came it was room temperature and not very good."

Management & Staff

Pros:

  • "She must have mentioned it to her manager as they did compensate us 10% for it, so overall it was a good experience."
  • "The manager came over and ask could she make me another I said no and she sent one for me to take home."
  • "I called to complain, and the mgr Emily was very sorry without a condescending-tone… and offered to make it better."
  • "The GM took several things off the bill to try and make things right."
  • "Our waitress was a sweetheart. It was my bday and of course a friend had to blurt it out."
  • "Deanna was super sweet and made our night better."
  • "Taylor C was our waitress and she was awesome! She told us it was her first week but she was very friendly, kind, humble and frequently came to our table to check on us."

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