Cafe e Dolci Reviews Summary

Food Quality

Pros:

• "The food was exquisite & very fairly priced for the quality!"
• "The smoothies we tried were fantastic!"
• "It was a real joy to find a hometown place that served good, fresh and delicious food."
• "The rainbow cake was so good and the gelato was incredible."
• "I had the broccoli quiche and it was delicious!"
• "The bbq bacon and chicken crepe was great. The chicken pesto crepe was even better."
• "Everything on the menu is delightful."

Cons:

• "The food is good. The prices are steep."
• "The 'tomato soup' was nothing but diluted and warmed up ragú/prego sauce from the supermarket."
• "The croissant I ordered tasted like it was made with rancid butter."
• "We ordered two slices of cake and they looked great! But unfortunately there was no taste at all!!"
• "The pastry was old not fresh at all, that is why that had to warm it up."
• "Food was not hot and the portions were small (especially) for the price."
• "The savory crepe I had was so-so...there was a lot of opportunity to create a more tasty crepe but they did the bare minimum in terms of flavor."

Service

Pros:

• "Very reasonably priced, incredibly friendly staff."
• "It was packed when we were there but the guys are well organized and got our order promptly."
• "The service is awesome and always so kind with a smile."
• "The staff is delightful too. Mike, Dom and the others were so sweet and friendly."
• "Everyone who worked there was friendly quick and made very good coffee."
• "The girl at the counter was so pleasant and so is everyone else."
• "Quick and polite service, good food."

Cons:

• "The service here is terrible!"
• "The service is abysmal."
• "Honestly, I am APPALLED. I am appalled not just by the behaviour and service of a small town business."
• "They cannot make a cappuccino to save their lives."
• "The girl behind the counter was argumentative and rude when I expressed my issue."
• "You have to wait a LONG time for your food to come."
• "The owners are nothing but rude, ignorant, and just don't care about their own staff!"

Atmosphere

Pros:

• "This place is a total vibe. You can plug in and relax, with a book or on your laptop."
• "The place has a good atmosphere but there's really no organization."
• "There are even cozy nooks upstairs to curl up with one of the many books lining the shelves."
• "The interior is very nice with a few extra rooms upstairs."
• "The atmosphere is so cozy and welcoming. With comfy sitting corners surrounded by plants and bookshelves open to public use!"
• "Cozy place. Very well decorated."
• "Such a cozy environment and a welcoming staff."

Cons:

• "On the weekends it can get chaotic with a ton of people and it loses its novelty."
• "Not remote work friendly - they purposely blast music at a level that prevents you from taking meetings and taking up seats."
• "Don’t forget to check out the upstairs, it’s super cool!"
• "Not inviting and no clear signage for seating upstairs."
• "The cramped space makes its hard to wait without being in someone's way or standing right up against someone trying to enjoy there food."
• "The music at 10 am was very loud for a small Cafe."
• "The waiters were over worked and moody, very bad attitude."

Price

Pros:

• "Great latte's 20% cheaper than elsewhere."
• "Very reasonably priced, incredibly friendly staff."
• "The prices were great especially for the generous slices of everything."
• "Prices were reasonable and all the smoothies we tried were fantastic!"
• "Coffee is delicious and strong, even the specialty drinks."

Cons:

• "The food is good. The prices are steep."
• "Price is little higher."
• "Spent $13 on 2 hot lattes that were not even lukewarm."
• "Pretty expensive for what it is. Paid almost $30 for a smoothie, coffee and a crepe."
• "$6 for iced milk? The cafe latte used to be good but now it just tastes like it's watered down."
• "The basic cup of coffee for $4?? Ridiculous."
• "It’s not cheap."

Ordering System

Pros:

• "It was packed when we were there but the guys are well organized and got our order promptly."

Cons:

• "Their ordering system is not well organized - they should have one person placing orders with other employees only focusing on getting those orders ready."
• "You don't know who's taking orders or taking your food at your table."
• "Several times I was standing at the counter waiting for my order to be taken for 10 mins while the girls behind the counter chit-chatted and glancing at their cell phones."
• "The cramped space makes its hard to wait without being in someone's way or standing right up against someone trying to enjoy there food."