"I am appalled by her behavior and will limit my visits to you to absolute emergencies throughout the year instead of a few times a week."
"The service could be a bit improved upon, when at the counter the barista was busy having some conversation with a colleague."
"DISRESPECTFUL!"
"I didn't hear my name being called to collect the order!"
"Walked in this morning, went up to the counter and could not even get eye contact from the person behind the counter."
"They have young people who are so disinterested in customer service."
"I will say the cashier was not very nice and when I asked about the matcha bomb she was kinda short and no eye contact at all."
Food & Drinks
Pros:
"Coffee and drinks are very delicious so are the sandwich."
"Their Tiramisu latte is a must try for all the coffee and cake lovers."
"These sandwiches are big and the BLT I got came with fresh veggies and thick and hearty bacon that was sandwiched between two slices of fluffy toast."
"The food is really good and the place is really pretty."
"Great coffee and food! One of the best highlights of my trip to NY/NJ."
"Their sandwiches are delicious. They make their bread in house."
"The sandwich was so amazing though! The bread was soft and toasted at the same time, the flavors very well balanced."
Cons:
"Tiramisu latte is too sweet and doesn't have an impressive taste."
"Brewed coffee tastes horrible."
"Sandwiches are adequate, you can find better in nearby restaurants/Cafe."
"But I have to say it is a little bit salty for me."
"Loved their banana walnut smoothie but tiramisu iced latte was a let down."
"The Matcha / Oat Latte: Would not recommend since it only tasted like milk."
"The tiramisu latte was decent but too sweet."
Ambiance & Decor
Pros:
"Very welcoming space, with lots of plants - lovely to spend time in."
"The cafe offers a delightful ambiance with a captivating street view visible through its windows."
"The atmosphere is enhanced by the KPOP music playing in the background."
"The ambience was beautiful and my coffee guy was so cool."
"The decor is cozy, simple and adorable."
"The environment is nice and calm with lots of different plants decorating on the second floor."
"Very cute and well designed cafe."
Cons:
"The seating on the main floor is very cramped and I cannot understand why they went with minuscule sized stools and tables."
"Music was too Gen Z, given the zen environment they are trying to promote."
"The upstairs was closed when I visited so there wasn't a ton of space."
"Seating is a bit limited but the upstairs area was closed when I visited."
"The seating area is a bit tight but comfy if you want to do laptop/school work."
"Unsure what’s all the buzz about this place but seating is uncomfortable!"
"It's sort of small downstairs; the upstairs is closed in the mornings."
Efficiency & Wait Times
Pros:
"Staff was very friendly and super fast in getting our order done."
"Can get busy on weekends but the kitchen moves pretty quickly."
"They can be pretty busy on the weekends after 9am so be prepared to wait a little but I can promise it’s totally worth the wait!"
Cons:
"Would get 5 stars but -1 for not allowing Bring Your Own Mug (BYOM) - tried to last week but it wasn't allowed."
"You can’t order food with an app unless you do it the night before."
"The fifth star is missing due to the long wait and the overall crowd."
"The waiting time was way too long. I ordered at 12:10 and got my sandwich at 12:55."
"One negative thing is that they are so busy on weekends, it takes a long time to get an order, plus there is not enough seating."
"I HAD TO WAIT OVER AN HOUR FOR MY ORDER and all they had to say was they didnt know what the kitchen was doing!!"
"I had to wait for 1 hour to get 1 sandwich, they are super slow lost all the joy."