"The staff was friendly, and the ambiance created a warm atmosphere."
"Staff is friendly."
"Thank you to all of the staff for all your hard work and without a doubt serving up the best chai latte and espresso!!"
"The staff is friendly, helpful, and have our drink orders memorized!"
"The staff is very friendly and is knowledgeable about the menu items."
"The staff: relaxed, attentive, friendly."
"The staff and service is also excellent."
Cons:
"The service is horrible. I have been waiting an hour for my food and still haven't gotten it yet."
"Don't come here if you have to be somewhere at a specific time. This is for leisurely mornings or afternoons as the wait and service can be slow."
"The food is pretty good, the service on the other hand was a bit disappointing."
"Waiter was rude too."
"Service is #***** HORRIBLE I have more than once come here at 10:30p and been turned away because they're 'closing soon'"
"Not acknowledged by ANY staff member."
"Unfriendly staff!!!"
Food and Drink
Pros:
"Their mocha was awesome too."
"The food items are also very tasty, but the main headliner is the coffee."
"The melted gruyere cheese on the fresh kale is the perfect combination on eggs."
"Just tried the pesto egg sandwich and it was unbelievable, first experience here was delicious!"
"Their iced lattes are a perfect blend of rich espresso and creamy milk."
"Food is outstanding. I've never had a bad or mediocre meal."
"The food was delicious and the vibe was amazing."
Cons:
"Although it took a little bit long for the food to come out."
"The classic sandwich with pesto and grilled chicken was ok, not good but not bad either just average."
"Coffee isn't made the same anymore. Taste is bland."
"The coffee was burned and the side of avocado ($5) was literally 3 thin slices of old, slimy avocado that was turning gray/black."
"Food quality has gone down in the years."
"The coffee that I had (double espresso) was watery and the shot was pulled WAY too long for my taste."
"The food was good, nice portions. Im not sure if i would go back."
Ambiance and Atmosphere
Pros:
"The entrance has the cutest planted square around the tree and the outdoor sitting area is so intimate and unique."
"It gets pretty busy, but the atmosphere is still relaxed, we had a table in a nice nook with a good selection of novels on a shelf nearby."
"Great atmosphere and great quality."
"Liked the ambience of the place as well."
"Very clean inside, staff is very friendly, food is outstanding, service is outstanding, great relaxing atmosphere."
"The Red Eye is a cozy place to be."
"The interiors were nice and historic looking."
Cons:
"Noise level was a bit high."
"The biggest challenge is getting in on weekends."
"I guess don’t go on Sundays."
"The only other negative is that there tends to be a lot of table squatters 'working' on weekdays which makes it hard to sometimes get a seat."
"The table situation is a bit tight."
"It could get busy and not easy to get a seat."
"The place is small so if you are uncomfortable sitting very close to other guests, this isn't the place for you."
Value and Pricing
Pros:
"They have a full coffee bar & you can get what you want while you wait so that was good."
"The food is okay and reasonably priced."
"They are reasonably priced."
"The coffee here is definitely much better and the price is not crazy either."
"From a value for money perspective this compares the best meals in most international cities."
"All of their food is fresh and made with quality ingredients."
"Great service and good prices."
Cons:
"Great coffee! My only complaint is that the same coffee is a different price every time I go."
"As with most trendy cafes, it’s considerably pricier than most diners and other breakfast spots."
"The food is good, consistent if not a tad pricey, but hey, we're in Montclair."
"Food not so great anymore, maybe they got a new chef? Also service is poorer, totally screwed up the order and after all food was too spicy and tasteless at the same time, disappointed..."
"Service wasn't bad, but it also wasn't friendly or hospitable."
"The combination of ingredients in the eggs definitely has potential but they definitely need to experiment with adding more flavor."
"The fruit cup could have been a little bit more of a seasonal choice."