Osaka Reviews Summary

Service

Pros:

• "Service is always amazing."
• "The service is very attentive and fast."
• "Our waitress was very friendly and efficient."
• "The service was impeccable; multiple people came back to check if we could use or needed anything else and my water cup was always full."
• "Service was fast and the workers checked on me a few times throughout without being bothersome."
• "The staff are always sweet, kind and attentive."
• "Servers are nice and check on you regularly."

Cons:

• "worst service ever!!! came in for the Mayfair first time eating sushi, came in the cooker was amazing but the waiter beyond disrespectful Chinese lady after two hours kicked me and my family out because she didn't want to cook anymore."
• "The servers/waitresses seemed like they were rushing us with ordering and seemed very impatient and annoyed."
• "I didn’t like how they rushed us out for the next party."
• "The lady that works upfront and handles the orders and cash is beyond rude."
• "Clearly don’t like African Americans."
• "Worst service, very stale atmosphere and definitely felt the racist vibes."
• "Extremely bad customer service… We were looking forward to date night and made an 8pm reservation."

Food Quality

Pros:

• "This is literally the best sushi I have ever had in my life."
• "Food is fresh and tasty."
• "Delivery is fast, and the food was amazing."
• "The sushi was very good; the sashimi was also good."
• "Wonderfully presented food and sashimi."
• "The food is outstanding, especially the hibachi and sushi."
• "The food was amazing! I highly recommend everybody goes! My scallops were cooked delicious it was just like cutting through butter!"

Cons:

• "Felt like it was a hibachi factory rather than an experience."
• "The sushi and sashimi is only average."
• "The chicken was cooked so hard in the rice that it had brown grill marks."
• "The food was OK but the atmosphere was the worse."
• "Service and food quality has decreased significantly."
• "Ordered 2 rolls for delivery and after 2.5 HOURS, I had to call and CANCEL order."
• "The Food is not the same the rice was to sticky the flavors to plain and the way the food was prepared was sloppy."

Ambiance

Pros:

• "Great food and nice atmosphere."
• "Great for date night, and BYOB makes dinner very affordable."
• "Great place for a birthday party."
• "The service and atmosphere were very pleasant as well."
• "The atmosphere was very nice and relaxed."
• "Good atmosphere for a date, or a family event."
• "Atmosphere was pleasant."

Cons:

• "Plus, the place needs a facelift. We sat on the left side and the walls were dusty and greasy."
• "Very disappointing for someone who does not eat rice and compared to other hibachis where you are loaded up with vegetables."
• "This place made me uncomfortable from start to finish."
• "It was Constant staring from people who were other races and not of color."
• "It was extremely cold as we were seated by the door."
• "The bar is pretty disappointing. Too much foot traffic behind, and it sits too low for my preference."
• "I felt uncomfortable enough to not want to eat there anymore and leave."

Accessibility

Pros:

• "There are options for vegetarians, it has rear parking in the back with wheelchair accessibility."
• "This place is BYOB and they will bring wine glasses out for you."
• "Parking might be an issue but if you don’t mind walking and touring a nice town it’s a great date or birthday spot."

Cons:

• "Does not seem to be handicap accessible since there is a big step you have to go up to get inside and large curtains to maneuver through."
• "Website doesn't allow reservations or stating to make one."
• "They told us to wait. Took over 10 minutes for them to tell us they didn't have a seat for us until 7 or 8p."