Address: 8140 Germantown Ave, Philadelphia, PA 19118, USA
Phone: +12152475372
Rating: 4.6
based on 125 reviews.
Quality of Tailoring
Pros:
"Once I put the jacket on I barely had to say anything before I was expertly pinned in all the right places."
"The end product was amazing and I could not have been happier with the job that he did!!"
"Expert tailoring and efficient service at a fairly reasonable price."
"He made the dress look like it was originally made for me."
"Peter matched up all the lines perfectly, pure perfection."
"They make sure the dress fits you like a glove."
"His work is amazing. He is meticulous, detail-oriented, and when he is done, the garment looks as though it were made for me, and his work is undetectable."
Cons:
"I needed a wool and fur coat I have taken in so that it could fit for the winter... I went to pick it up and the coat was not even touched!"
"Got a bridemaid dress tailored here for a wedding I was in at the last minute. The dress wasn’t taken out in the right areas so unfortunately had to pin it together the day of the wedding."
"The stitching was incredibly sloppy too. It looked like a rushed, ripped even, job."
"Yes, Peter added the panel but in such a sloppy way the dress is unwearable, at least if one would like to do so confidently."
"They nearly RUINED my wedding dress."
"I had the worst experience with this dressmaker... He made a shell for my maid of honor dress which was made out of the wrong material."
"I brought my WEDDING DRESS, not just some pair of pants to work, to this shop... the hem was EASILY a half inch shorter and now I am forced to go BAREFOOT to my wedding."
Customer Service
Pros:
"The service is amazing, Peter is aways so accommodating, patient and kind."
"They are very friendly and do their absolute best to ensure the job is done right the first time."
"We are blessed to have a Master Tailor like Peter in Chesnut Hill."
"They always do a marvelous job at Sue's and I love the nice clean lines of the finished product that many other 'tailors' fail to achieve."
"The owners are kind and welcoming, and their space is charming! I highly recommend their services!"
"They are warm and friendly."
"Very kind, friendly, respectful, and skilled people."
Cons:
"Now I’m reading over some of their bad reviews, I’m so glad they rushed me out of their store."
"She was condescending to say the least."
"He seemed annoyed and shoved my material into my bag which was offensive and very dismissive."
"There is a fairly severe language barrier, and they seemed to be rushing me through the fitting."
"I deeply regret going to Sue’s and hope no one else has an experience similar to mine."
Value for Money
Pros:
"At first, the price may turn you off a bit if you are used to the department store pricing."
"They are reasonably priced. It will now be my go-to place for alterations."
"Such beautiful work (at very reasonable prices) and such kind, gentlemanly people."
"For the amount of work that needed to go into this dress the pricing was excellent."
"However, the amount I had to pay was extremely fair price and it was worth every penny."
"They were efficient, professional, and offered an affordable price!"
"The price was reasonable and I HIGHLY recommend this tailor."
Cons:
"They were nice but the shop felt uncomfortable, the tailor seemed rushed, I didn't get exactly what I wanted, and they were a little overpriced."
Timeliness and Reliability
Pros:
"He was quick and he is great at what he does... my fiance also had his and his groomsman suit altered with Peter as well."
"They went above and beyond what was needed."
"He pinned it carefully and accommodated my rushed job and charged me a very fair affordable price for it."
"Today I went back for a rushed request for my graduation dress to be tailored from a maxi to a midi with the slit closed. I came on a Wednesday with no appointment but he gladly accepted me and he was able to tell me to pick up on Saturday!!!! Talk about superior service!"
"They altered my wedding dress so quickly."
"I came in for a second fitting and requested to pick it up earlier and they were able to do so!"
"Thank you so much Sue's Tailor Shop!! I'm a cheerleader for the Philadelphian Flyers and needed a uniform altering with only 4 days notice, they did an amazing job & for a reasonable rate!"
Cons:
"Peter had not started tailoring the dress. In fact there were several orders ahead of mine to complete but he assured me it was a simple process and to come back as scheduled."
"My fiancé took a dress here to get altered and told him she needed it by Wednesday... Well she got there at 5:45 PM to pick it up and they had closed already with her dress she needs inside."
"We have been calling since July and it is now November and no one answers the phone!!!"
"Peter did have to push back the date that the dresses would be ready."