Animal Health Care of Marlboro Reviews Summary

Category: Veterinarian

Address: 299 US-9, Englishtown, NJ 07726, USA

Phone: +17329723201

Rating: 4.6
based on 146 reviews.

Staff and Veterinarians

Pros:

  • "Dr.Deborah Breitstein is knowledgeable and uses conventional and alternative medicine in conjunction for a better result."
  • "Doctor B cared for my bun boy named Jasper. She’s so sweet and truly cares about my boys health and well being."
  • "The Doctors, the assistants have all been wonderful with each of our cats."
  • "Dr. Santos is an amazing Veterinarian and I’m so glad she is my dogs vet!"
  • "Dr. Nashama Weissman is an amazingly caring, compassionate and honest doctor."
  • "Dr. Breitstein and Dr. Morrone... are all very knowledgeable and always take their time explaining in detail their examination of your pet."
  • "Dr. Breitstein and her staff treat my baby like their own."

Cons:

  • "Very upset to hear that Dr. B and Dr. T are no longer with AHC."
  • "Dr. Tepper then says I can’t examine him unless he’s tranquilized, he’s a vicious dog."
  • "From personal experience it is my opinion that Dr. Weissman is lacking in skills as a vet, she is rude and disrespectful to clients."
  • "Procedures they perform are not explained nor are the risks."
  • "Be very careful with this clinic and the Drs that are working there. There are tons of commercial money making clinics like this."
  • "Please take your animals somewhere else. The vet had terrible bedside manner."
  • "But most of all our trust was with Dr.Tepper and Dr. Breitstein, now that they are no longer there, we have changed to a new animal hospital that actually cares about their clients."

Customer Service

Pros:

  • "They are great on the phone and always call the day after a visit to check on how things are going."
  • "And we also must say that the front desk is great."
  • "I'm always greeted by such friendly staff who truly make me feel like my cat Leo is part of the family."
  • "The front desk staff is always courteous, friendly, helpful and patient. Very personable."
  • "The staff in reception are always very helpful and welcoming."
  • "Everyone at the hospital is so friendly and helpful, they really care about your pets as if they were their own."
  • "The staff is always extremely friendly and excited to see my dog, Foxy."

Cons:

  • "It is sad to see Animal Healthcare decline over the past year due to poor management."
  • "I don’t know if they have recently re-staffed the front office but there’s a lot of disorganization and unprofessionalism."
  • "They never call you for your animals test results."
  • "Teresa at the front desk is super unprofessional."
  • "And the Receptionist is the worst she supposed to fax over records to another veterinarian that I am seeing never did."
  • "I called to find out what is going on with the records and she hangs up on me twice."
  • "This office is disorganized and unprofessional and called me 10 minutes before my appointment to reschedule."

Cost and Value

Pros:

  • "They offer many suggestions for additional items that they feel will help your pet, but they are never pushy or judgmental if you choose not to purchase them."
  • "Dr. Weissman was the best! She understood that we were on a budget and completely worked with us."
  • "She knows what she’s talking about and was very helpful with clearing things up with our insurance for us to get reimbursed."
  • "The entire team at ahc is helpful, caring, and professional."
  • "They go out of their way to take care of all of our needs."
  • "The practice follows up on every visit to ensure the highest quality care."
  • "They provide the best care for our pets."

Cons:

  • "Secondly he charged over a 100 dollars for a visit where he did absolutely nothing."
  • "I took two of my cats in for fleas and left with a $440 vet bill."
  • "If you’re looking to spend A LOT of money and get very little results, here’s your place."
  • "It's very expensive -- it seems like every time I go (even for just a routine checkup) I end up spending a couple to a few hundred dollars."
  • "AHC of Marlboro is extremely expensive and you have to do all the follow up."
  • "If you want to spend $300.00 + and walk out with a bag of dog food and a pointless visit then you found the right place."
  • "This is by far the worst in the area, they over charge customers."

Facility and Services

Pros:

  • "First off, the place is clean, front desk was great to work, so was the vet tech."
  • "The facility itself is attractive, clean and professionally staffed."
  • "The facility is very clean, and the staff is friendly and professional."
  • "The facility is beautiful and extremely clean."
  • "Animal Health Care of Marlboro is a clean and modern facility."
  • "This one is by far the cleanest. You don't even realized that you are in an animal hospital while you wait."
  • "The clinic is also beautiful & always maintained with clean, neat & up to date health care essentials."

Cons:

  • "Horrible experience. Won't be back."
  • "Extremely rude and don't care about animals at all... they just want your money."
  • "Everyone is busy, but when you don’t follow up on test results and delay antibiotic orders that is called neglect."
  • "An amazing vet facility! The staff was super nice and we were able to get all vet related things done. BUT! never go here if you have a pet for grooming!"
  • "And the Receptionist is the worst she supposed to fax over records to another veterinarian that I am seeing never did."
  • "Be very careful with this clinic and the Drs that are working there. There are tons of commercial money making clinics like this."
  • "Please take your animals somewhere else. The vet had terrible bedside manner."

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