"Our server was incredibly patient and attentive to our table."
"Our server Jaclyn was awesome. She went above and beyond to make sure we were happy and satisfied with our order."
"Our server, Michelle B was phenomenal and kept my 3.5 year old entertained."
"Our server tonight, James, was very fast and efficient when taking our order and getting our food/drinks out."
"Our server Abby was very professional...making us laugh as she took our orders and gave our food."
"Our server, Alexis, was very knowledgeable about the menu and super friendly."
"We had Paige as our server and she was an absolute sweetheart! Super courteous and always making sure everything with our meal was okay."
Cons:
"It took over 20mins to get our drink(beer) order in."
"Waited 10 minutes for someone to even acknowledge us."
"Server was very rude, and we had to ask many times for simple things like water, utensils, and extra ranch."
"Worst experience. You walk in and there is no hosts stand, meaning you just wait around until someone sees you."
"Once seated we waited 10 min before anyone even acknowledged us, everyone including the manager walked around looking at us."
"We waited for an hour more after we were seated and nothing so I contacted the manager and told him 'where’s our waiter we been here for an hour without being asked for drinks at least' he didn’t even apologize he just walked away and I never saw him again."
"Horrible experience. Placed my order at 11:30am for 7:30pm pickup. Got to the place and they say they are backed up 1 hour."
Food Quality
Pros:
"Meaty wings, tons of sauce options."
"The wings were fresh and tasteful, that part was also good."
"Food came out quick and was delicious."
"Food is good, as expected."
"The wings were delicious, fresh and hot."
"The food was great."
"The food was delicious, fresh and crispy not oily!"
Cons:
"Combine that with the mystery 'crunchy bits' in the 'boneless wings,' the basically raw cheeseburger they served my daughter, and the inflated prices, and it's not an overall positive experience."
"Garlic parm, and the lemon pepper both taste mid, at best, and over salted."
"The food was cold and we waited so long."
"Bone-in wings look like they came from a Cornish hen than a chicken."
"The wings were unacceptable. Served barely warm (reheated ?), not fresh from a fryer/cooker, sloppy with too much mediocre sauce."
"The food was nasty. I ordered Parmesan & honey bbq wings and they were both undercooked."
"They got my order wrong."
Management
Pros:
"Manager Nick is awesome! THE BEST!"
"The manager, I think his name was Craig, even came around to see how our food was and if we needed anything."
"The new manager Tricia has a great personality and great customer service!!!"
"I had the pleasure of meeting the new manager Trish, she was very attentive to all I needs."
"Manager name Tony walking around making sure the customer are happy."
"Was at bdubs in Parsippany..met the manager Tricia visited my table a couple of times making sure everything was perfect!!"
"It's wonderful to see the place with such capable management."
Cons:
"We asked for the manager and all he did was make excuses as to why the service was so poor."
"His manners were terrible. and his expressions made it very clear that he didn't care."
"Hope this team works on accountability and a better game plan when busy."
"Very unprofessional management hiding in the kitchen, no discounts offered had to ask for a glass of water."
"The issue with this particular location has always been management."
"Finally a waitress came out of the back and I asked her to send a manager to come see me... he just shrugged and said he would look into it."
"Manager basically showed no compassion or empathy at all."
Ambiance
Pros:
"So many TVs for the sports fans."
"Atmosphere was magnetic."
"Excellent social distancing space under the big tent."
"It’s such a fun environment, it even felt like I was watching the baseball game from the comfort of my own home."
"Great place with a welcoming environment. Will definitely be back."
"We love this place. Spacious but not crowded."
"It's not overly crowded and packed. You can always find a good spot at the bar."
Cons:
"Overhead Speakers are too loud to have a conversation with your table mates."
"Loads of cursing and inappropriate comments with kids sitting in surrounding tables."
"The game sound was so loud if you have a headache you are in trouble."
"They had the game volume so loud you almost had to scream your order out."
"Good food, too noisy."
"We waited at the station for 20 minutes with no sign of any staff."
"Bartender and some of the wait staff were drinking while on duty, taking shots and having a beer."
Take-Out Service
Pros:
"When I arrived I parked in the lot. I walked into the takeout side, and the food was ready."
"Take out order was right, ready and delicious. Problem is, there were no utensils, napkins or plates."
"The Take Out containers are great. This location has convenient Take Out parking with a dedicated Take Out entrance."
"Got some take out and ordered 20 wings and tots. The tots were basic but tasty to hold me over until I got home."
Cons:
"I always get take-out from this place and their take-out service is not very good at all."
"First review. Horrible takeout. Ordered ahead. When I arrived they didn’t even start."
"They take FOREVER to get their online orders out."
"We usually order online and pick up our meal. The past two times, it took forever to pick up and something in our order was wrong."
"Twice now, order has been ready and waiting much earlier than requested and thus food cold by the time I return home."
"Got to be the 5th time they screwed up my to go order."
"Horrible experience. Placed my order at 11:30am for 7:30pm pickup. Got to the place and they say they are backed up 1 hour."