Arepas Cafe Reviews Summary

Food Quality

Pros:

• "The meat is always juicy with the right amount of moist and always full of flavor."
• "The empanaditas were pretty good."
• "Never expected to go to an arepas place, and have so much meat stuffed inside."
• "Delicious, authentic, and cheap arepas."
• "The food is delicious and fresh."
• "The pabellon criolo, which is the Venezuelan National Dish, was delicious."
• "Honestly, the best arepas rellenas I’ve ever tried!"

Cons:

• "Cachapa was very juicy and watery not cooked good."
• "The food was good but the service horrible, the waitress was giving us attitude."
• "Firs't time having the cachapas there and I found them a little too sweet for my taste but still enjoyable."
• "Then the arepa beef has no taste."
• "Avoid the seafood one, which was overcooked."
• "I ordered the cachapa and I regretted it the minute I saw it. It wasn’t bad but the pancake was waaaaaay too sweet and the pork way too salty."
• "BEWARE! Ate the shrimp here 1.5 weeks ago and am still experiencing food poisoning symptoms."

Service

Pros:

• "Mariana is the waitress who helped me. She was kind, professional, and welcoming."
• "The cozy atmosphere and friendly customer service created a welcoming experience."
• "The service is on point along with the music and delicious food."
• "Service was great, actually. The guy that served me was nice and attentive."
• "The staff is extremely nice and they’re always very attentive and looking out for you, thing that i loved!"
• "Our server was nice and happily answered our questions."
• "Our waitress where very kind, and the food is beyond delicious."

Cons:

• "I had a very poor customer service experience with them."
• "I asked for an extra plate and never received one."
• "The food is amazing but one of the waitresses (shorter lady) had such a horrible attitude and gave terrible service!"
• "Service was slow with little customers to be helped."
• "The real problem is the service. The people working just look so annoyed and barely say a word to you."
• "The service was lacking to put it nicely. We had to get up and place our order."
• "Horrible service...or a lack thereof...they spoke to us like we were trash!"

Atmosphere

Pros:

• "Great food, great art on the walls, and great environment."
• "This might be one of the few restaurants I’ve been in NY that actually sells the experience."
• "The ingredients, staff, Decour, and environment makes this restaurant a 'one of a kind' foodie experience."
• "We're a loud, vibrant people. Between the colorful decorative elements, smells that bring me back to my childhood."
• "The atmosphere was great, live music, playing on the sidewalk, the owner mingling with everyone, it was nice."
• "The restaurant has peaceful, calm, welcoming atmosphere, + they are clean."
• "They also have these great, large, windows that let in a lot of natural light."

Cons:

• "The music is very loud at least at night when I usually go."
• "Felt incredibly cramped and dirty in the restaurant."
• "The place doesn't seem clean. Even the bathrooms were really old, filthy with a broken in hole."
• "I just felt grimy the whole time."
• "The ambient must be improve cuz its 2022 and any successful restaurants must looks good for social media."
• "Poor taste painting up on the wall of one dining room."
• "The decor is nothing special, it’s a small local place."

Value

Pros:

• "Good prices."
• "Fairly inexpensive."
• "Food is so good here. Reasonably priced."
• "Their Price range is lower than I thought."
• "Very reasonable prices, wide array of Arepa Flavors that cater to lots of palets."
• "Yummy for the price point."
• "Can’t say enough about this place - worth every penny!"

Cons:

• "Too pricy for me. Average of $25 per person."
• "Really enjoyed the food at the Arepas Cafe (even if slightly overpriced) but it seemed like the staff weren't thrilled to have us there."
• "The prices have gone up slightly over the years (fine, that's life) but hope not to sacrifice food portions for it."
• "Very average food for HIGH costs."
• "However recently they raised prices and implemented a mandatory 18% gratuity."
• "I don't know why the price is inconsistent with the menu, I will not come again."
• "Beware of the automatic 20% service charge added to your bill, in addition to the CC fee."