Johnny Longhots Steaks - Fairless Hills, PA Reviews Summary

Food Quality

Pros:

• "The chicken had a lot of flavor. Fried nicely and good seasoning on the breading."
• "The pork was really tender and flavorful."
• "Best cheesesteak around!"
• "They also make their own soda."
• "The steak and wings were amazing and their drink choices were great as well."
• "Food tastes fresh and authentic. Loved the meat and you really can't beat free fries on Tuesdays with your steak."
• "The food is outstanding and they will make sure that you are happy and have a full belly when you leave."

Cons:

• "Unfortunately my husband and I are disappointed as it was too salty, bread soggy and it just did not taste good."
• "Got the roast pork but it was too salty/spicy."
• "The chicken on my frank rizzo was hard as a rock (so much for fresh), and luke warm."
• "The pork is underwhelming, bland and not seasoned well... it did not deliver."
• "Worst cheesesteak I’ve ever eaten."
• "Worst cheese steak I've ever had. Bread was soggy and fell apart, steak had no flavor."
• "The cheesesteaks were so horrible we threw them out after a couple of bites."

Service

Pros:

• "Excellent service from Jacob."
• "The employees were friendly."
• "Customer service was top notch!"
• "Employees were very friendly & helpful with our 1st time ordering."
• "Front staff was amazing, practically greeted me before I was in the door."
• "I was welcomed when I came in the door. Staff was friendly & fast."
• "Staff is friendly and helpful. AJ helped us last time we were in and was super kind and helpful in answering questions about the menu."

Cons:

• "4 guys working in the place... Those guys couldn’t handle any more than one order at a time."
• "Worst service ever, called ahead, placed an order, 20mins later went in my order not done."
• "The girl at the counter refused to accept the Veteran's discount because my husband wasn't with me."
• "You shouldn’t have to lose your whole lunch hour waiting for 3 sandwiches that should’ve taken <10 min MAX to prepare."
• "Place needs help bad, I ordered 2 cheesesteaks, they told me 20,25 minutes, we got there and waited over a half hour."
• "Severely messed up our order which was a simple small order and there weren’t any other customers in the store."
• "Rude and condescending manager who absolutely has no concern for customers, no responsibility for posting current prices."

Atmosphere

Pros:

• "It looked pretty cool, and stands out from the crowd."
• "I liked the atmosphere here and they had cannolis on demand."
• "Such a friendly atmosphere we were checked on numerous times."
• "EXCELLENT FOOD AND EVEN BETTER SERVICE. THE PLACE WAS INCREDIBLY CLEAN AND VERY FESTIVE."
• "Great atmosphere and great food...loved the free fries on Tuesday as well as complimentary drinks as well!!!!"
• "Love the Philly vibe inside."
• "Unbelievable sandwiches and really clean place with super friendly staff."

Cons:

• "People are friendly. No air conditioning, so it's real hot in there."
• "This place used to be awesome, and now not only does the place smell ungodly horrible, but the food quality is tanked."
• "Inside isn't much, but highly recommend the food!!!!!"
• "No current prices posted; Rude and condescending manager."
• "The flavor was not well seasoned and basic at best."
• "Service was slow."
• "They were very rude and condescending to me."

Price

Pros:

• "Their prices were reasonable, although they do need to update the prices on their website."
• "The prices were very reasonable. You won’t find a better sandwich shop in the area!!!"
• "Absolutely delicious! Great value for what you get."
• "A little on the pricey side but worth it for the amount of food you get."
• "You get what you pay for. My two sense, worth every nickel!"
• "Their prices are very good especially for the food they give you it's top quality stuff."
• "The owner is wonderful."

Cons:

• "The price said $8.50, but came to over $10 for just a cheese steak."
• "Jeeze, 38.00 for 3 cheese steaks with soggy fat rolls and way to much meat."
• "I don’t go there anymore anyway the prices went up too high was reasonable when they first opened."
• "Sandwiches are $15."
• "Careful when they ask about the cheese. They sneakily upsell you 1.50 without telling you."
• "What an absolute joke, just went in and they didnt know how to operate their card machine correctly so I didnt get to eat."
• "Only was worth the $10 when it was huge."