Buffalo Wild Wings Reviews Summary

Atmosphere

Pros:

• "Definitely a sports bar atmosphere."
• "The place is clean and has TVs all over with sports channels."
• "Big tvs, loud music, sports channels playing on the screens everywhere--this is like heaven for sports fans!"
• "The atmosphere is great, the bar is nice, the drinks were good..."
• "Atmosphere was electric."
• "Plenty of TVs to watch football games."
• "The servers are all super friendly and the vaulted ceilings with walls covered in projector screens and gigantic TVs make this one of our favorite BWW atmospheres."

Cons:

• "The sound level on the televisions makes it hard to have a conversation."
• "The outside lights were completely off."
• "It was also a bit loud in there but not too much that I couldn't stand it."
• "The place was overrun with young kids and the ambience was inexplicable, but not good."
• "What I could not stand was the horrible smell of the carpet. It smells like it has never been shampooed."

Service

Pros:

• "Ashley was AWESOME!! She got a Door Dasher to deliver the order within the hour."
• "Friendly staff, quick service and reasonably priced."
• "Our server was also nice."
• "Service has always been pretty good and friendly."
• "The staff that is there is so helpful and friendly!"
• "Server was amazing, friendly, and attentive."
• "Service is always friendly and attentive. Food and drinks come fast and accurately."

Cons:

• "it was very slow and a lot of empty tables, still waited long for our food and my order was wrong."
• "The service seemed not very professional, the waitress (blonde with long eyelashes) only came to our table twice despite the small number of people in the room..."
• "The service was absolutely terrible."
• "Server was so slow! We had a party of 10 and she would come once in awhile, refill 1 drink then disappear again."
• "Horrible service."
• "The service for curbside pickup was good."
• "Recently the service has been awful."

Food Quality

Pros:

• "The boneless garlic parmesan wings are FANTASTIC."
• "Appetizers were good."
• "The fries were made to order though, as they were delicious."
• "The boneless wings were very juicy and tender and cooked to perfection."
• "The food was very fresh and tasty!"
• "The wings and salad were good."
• "The food we ordered, burger and mac n cheese, was delicious."

Cons:

• "When my main food came the chicken tenders were so over cooked I couldn't even bite into them."
• "And for being a wing place, their blue cheese is not good at all."
• "Food was mediocre, nothing great."
• "I love wings but they were not crispy and seemed to lack flavor."
• "The Thai Curry was inedible with so much salt they would make Lot blush."
• "The wings are always relatively mediocre and this time was no different."
• "The food came out it was hard, and rubbery. Tasted absolutely terrible."

Management

Pros:

• "Manager was nice in taking off some of the order."
• "Manager came over to the bar to let me know about my order."
• "BRENDAN... should be promoted to MANAGER."
• "But I want to say, the management staff, especially Eric, are next level in correcting issues."
• "Not sure of the manager’s name but his service was exceptional."

Cons:

• "Nothing personal toward any of the employees I encountered that night, but the management system seems to need work."
• "Manager did not seem to care and ladies room needed to be mopped and no soap in dispenser."
• "Management was too busy behind the hostesses desk to speak with me."
• "The restaurant is severely understaffed, so you can't really blame the workers."
• "The worst B-Dubs experience ever, the quality of the food isn't that good either."