Powerhouse Gym Saddle Brook Reviews Summary

Category: Gym

Address: US-46 #189, Saddle Brook, NJ 07663, USA

Phone: +12018804860

Rating: 4.4
based on 108 reviews.

Equipment and Facilities

Pros:

  • "Huge selection of serious and unique equipment."
  • "The club has all of the best pieces by Hammer, Arsenal, Atlantis, Rodgers athletic and more."
  • "Great Gym that has double; if not, quadruple of EVERYTHING!"
  • "Best gym equipment around, constantly getting new machines that are modern and top tier."
  • "The equipment selection is amazing HOIST, Arsenal Strength, Hammer Strength to name a few."
  • "Indoor turf with Sleds, machines for every body part (Hammer Strength, Arsenal Strength, Lifetime Fitness, etc.), lots of Power-Racks, Dumbells up to 200lbs, Bumper Plates, Specialty barbells, Kettle Bells, Heavy Bags, Dead-lift Platform, Gymnastics gear, an vast selection of cable attachments, lots of free parking, plenty of showers, etc."
  • "They have traditional plate loaded machines as well as cable machines so pick your poison."

Cons:

  • "The only cons are that sometimes it takes a while to fix a damaged machine, but they're getting better at that."
  • "Equipment has been broken for over a month and when address they told me it’s only been a few days, when I responded back to them there was no answer."
  • "But nothing is more aggravating then when you pay monthly to only use a percentage of the facility."
  • "The blast email sent of a $10 increase for the monthly membership is ok no problem but fix the broken cable machines?"
  • "Their cycling room needs new cycles."
  • "Machines cables and cardio machines are broken for weeks at a time, the men’s sauna has been broken twice and hasn't been working for more than 1 single day each time it’s fixed."
  • "Machines are disgusting, abundant amount of people not doing anything just messing around, cleanliness is no longer there."

Staff and Management

Pros:

  • "Thanks to Girl that works at the register, Valery, I paid 'only' one month extra!"
  • "The staff greet you with genuine warmth, setting the tone for an exceptionally positive experience."
  • "I thank the powerhouse staff for always being kind and let me use certain parts of the facility which are closed to the public."
  • "Fair price, convenient location, VERY clean, new equipments, warm/friendly staff."
  • "Eric and his staff are all polite, professional and helpful."
  • "The owner at Powerhouse is a nice guy that goes out of his way to meet and greet new members!"
  • "Staff - Again #1 in North Jersey, great team of staff members. Well-trained, understanding, and accommodating."

Cons:

  • "The staff is mediocre."
  • "The sales staff was also very aggressive by trying to get me to sign up for a 12 month membership."
  • "They are not good 'Host'... his answer was '$25' dollars a day."
  • "Then comes the manager and for my problem he has no solution, or not even an apology whatsoever."
  • "Short hispanic Women with glasses was extremely rude and had the worst attitude at the front desk."
  • "They never told him he had to email anyone... over $180 of unnecessary charges."
  • "Aside from the people that work at the smoothie bar I don’t know any of the staff."

Cleanliness and Maintenance

Pros:

  • "Restroom - always clean and stocked."
  • "Cleanliness is clearly a priority here, with both the gym space and locker rooms maintained to the highest standards."
  • "Everything is clean, well maintained and all of the equipment is highly functional."
  • "Locker room - always clean/well maintained, almost all lockers are working."
  • "Pretty clean gym. Also very important note does not smell of sweat like other gyms that I have been to that cost $50/month."
  • "Clean, friendly staff, lots of equipment and free classes that come with regular membership."
  • "Amazing gym! There are so many different kinds of equipment and it’s always so clean!"

Cons:

  • "Under the old management I NEVER saw anything broken nor was the smell of underarms and nuts so heavily present."
  • "It’s getting dirty fast, it’s literally developing a stench."
  • "The smell in this gym has gotten so bad it's disgusting."
  • "The shower curtains are filthy (moldy/mildew)."
  • "The bathroom needs remodeling."

Value and Pricing

Pros:

  • "Definitely worth the price."
  • "Fair price, convenient location, VERY clean, new equipments, warm/friendly staff."
  • "Worth the price!"
  • "Great amenities here and the value of the pricing shows."
  • "This gym is not just recommended; it's a beacon for those seeking a balanced, health-oriented lifestyle where you're assured to get more than your money's worth."
  • "Membership prices are a bit pricey but for a good reason."
  • "By far the best gym I’ve ever been to in this area equipment is well-maintained."

Cons:

  • "Would have loved to come try out the facility to see if it was a good fit to switch from my current gym... the day is 25 dollars."
  • "Your only water fountain in the whole building doesn’t work and u charge 4 dollars for a water."
  • "New owners have no hesitation in raising the price of membership + annual fees."
  • "Your better off going to any other gym honestly even though the equipment is nice it’s a rip off for a day pass."
  • "They charged me the rest of the contract and did not let me go back to the gym; $470 dollar to the garbage."

Membership and Contracts

Pros:

  • "I thank the powerhouse staff for always being kind and let me use certain parts of the facility which are closed to the public."
  • "I served in the Air Force for over 10 years so the gym is a second home to me... Powerhouse in Saddle Brook exceeds all expectations!"
  • "Been a member since 2015... and I could not be more satisfied."

Cons:

  • "Gym is ok...if you want to cancel the membership you are in big trouble..."
  • "Paying for a membership I dont use. I tried to get out of my contract and couldn't unless I paid a large amount of money."
  • "I Canceled my membership... Instead of freezing my account or actually canceling it like I asked, They let it ride to around 400-500$ And then sent it to collections."
  • "Tried to cancel my gym membership because I moved to a different state... Was forced to keep the gym membership that i never used for 2 years and lost over $500."
  • "HORRIBLE !!!STAY AWAY FROM THIS GYM!!!! DO Not sign up to this gym, they tell you that you can cancel your membership anytime, it’s a lie!!!"
  • "Please be aware of false advertising."
  • "I would like to say that in order for you to cancel your membership you either have to have a medical situation or move 25 miles away from the facility."

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