"The technicians are well-trained and explain everything clearly."
"Great experience here at Mazda of Lodi."
"Had a delightful experience getting my Mazda serviced at Mazda of Lodi."
"The dealership is clean and organized, and the atmosphere is friendly and welcoming."
"From the moment I walked into Mazda of Lodi, I felt valued and respected."
"The service department was top notch, I pulled in to the service department snd I had no wait."
"Service girls are very friendly and professional."
Cons:
"There was no effort made to negotiate for a middle ground that would satisfy both myself and the dealer."
"Pricing in the current market is abysmal."
"I lost half a day of work due to being lied to! Very poor management and leadership from Glenn! I don't recommend this dealership at all!"
"They are robber. I just left my car for maintenance. After they checked the engine light turned on. and they wanted to charge you again and again."
"Then J** blocked my email address."
"They mechanics don't know what they are doing despite having the car records on repairs that they have suggested and repaired themselves."
"This was such a completely unacceptable service experience, and the fact that rude treatment was basically condoned by the supervisor while he then lied to me about status was ridiculous."
Sales Experience
Pros:
"Michael was an excellent salesperson who made the negotiation process easy and enjoyable."
"I've now been to Mazda of Lodi for service and for sales and each time I've been greeted and treated like family."
"Best first new car buying experience anyone could ask for!"
"The dealership itself is very clean, the sales people are very professional and personable."
"I highly recommend this location!"
"I had such a great experience buying my first car."
"Michael Noble was the best! He was kind, knowledgeable and really cared not just about making money but about my needs and concerns."
Cons:
"Came out with a 3k estimated bill siting '4 emergencies'!! My car was running flawless and none of this makes sense."
"Driving home I got a 'headlight system malfunction' warning."
"Terrible and dishonest place, I wouldn't recommend anyone to buy/lease from this place."
"Eric 'Rick' Maher, sales manager, is untrustworthy and most definitely crooked."
"This dealer is a rip off. Salesman gave me a ridiculous monthly quote for lease on a CX30."
"The salesperson wouldn’t let us test drive the car."
"Stay away from Mazda of Lodi!"
Facility
Pros:
"The dealership was pleasantly modern, comfortable and cozy."
"The dealership is clean and very welcoming."
"Dealership is clean with nice atmosphere."
"They have a new renovated showroom and waiting room. Very clean and they offer free coffee and water."
"The store was very well kept, clean and had a good lounge. Also it’s very inclusive and LGBTQ 🏳️🌈 friendly."
"Location is great: large waiting area with TVs, coffee, tables. It's clean and friendly."
"The dealership is clean and friendly and peaceful!"
Cons:
"Overfilling your oil can damage your engine, this is textbook Automobile Tech 101, I expected this kind of experience from Jiffy Lube, not a dealer."
"This location is an embarrassment to Mazda name and reputation because they are not trustworthy with fixing and diagnosing your vehicle."
"With the above being said, run ... these people can not be trusted! They'll try to get you to sign on thing you didn't agreed to."
"You have 1 CX90 and it’s on a Lift and roped off, not allowing anyone to view the vehicle."
"Be wary of any seemingly low prices from this dealership."
"This is definitely your typical highway STEAL-ership with sales reps in plastic brown shoes and unfitted khakis!"
"Service: I came to Mazda of Lodi since I am new to the area and needed a new location to have my services done. They had a promotion for a free oil change for new customers. Unfortunately, nothing is ever free."