"Professional organization, on time (very important for me), prompt responses to any questions we had."
"Hannah Beck has made my car buying process so much easier!"
"Had a great experience at Pine Belt Mazda! I worked with Seamus and he was very helpful and informative."
"From beginning to end the experience/service was top-notch!"
"Ryan Santos sales representative was great to work with and explained everything to us."
"Seamus made the whole car shopping experience easy and quick."
"Highly recommend going to Alma for all of your car needs at Pine Belt."
Cons:
"Only giving one star because that’s the only option I would give zero after being misinformed about a loaner that was scheduled weeks in advance."
"Won't purchase from this dealership anymore nor refer people."
"The finance and registration departments were awful."
"They are not professional. I don't recommend this dealership to anyone."
"Stay away from the service department!!!!! Took my vehicle in for an oil change and my apple extended phone charger cord was taken and replaced with a short grey cord."
"Super disappointed with experience. Bought a certified pre-owned Lexus. Car was NOT cleaned as promised upon delivery."
"The worest dealership I have ever deal with. They don't care about their customers."
Sales Experience
Pros:
"What great experience I had buying a car if you want a great vehicle and easy experience go to ROBERT asap."
"I love my new car and would recommend working with Robert along with the staff at pine belt including matt clifton and Dave kidd."
"I recently bought a 2022 Mazda CX5 Premium Plus from Seamus at Pine Belt Mazda and couldn’t be happier."
"Overall easy car buying experience."
"I just bought Nissan Leaf 2019 from here... I feel proud for their service & I deeply recommend them to all others."
"I highly recommend Pine Belt Mazda! What a great experience!!"
"I walked in and everybody was very friendly and welcoming. Ryan Santos was the salesman I was talking to and he was a pleasure to work with."
Cons:
"I did a mistake buying a car from Pine Belt Mazda. The first car service is supposed to be complimentary, every other dealer is offering it if I had purchased from them."
"Not sure how that happens, but I guess everyone makes mistakes? I decided to see what the 4k above trade in value was all about so I got a quote on the vehicle I was trading in... Seems like false advertising to get you there. Bait and switch."
"They tried charging me 3% over MSRP (after we already had agreed on a deal that they wrote down for us at the desk but had even mentioned themselves in the parking lot.)."
"I drove 4 hours from NY to see a Mazda3 I was interested in... they charged $2,500 over MSRP, and another $4,000 of extra fees including a GAP and Vehicle Insurance contract that I never agreed to."
"They lured me in with discounts then did a bait and switch multiple times."
"Discounts are lies they don’t honor."
"If you do buy here- read ALL the fine print- they tried saying I could only write positive reviews! Dirty."
Facility
Pros:
"The new sales/service center on Rt.88 in Brick is quite trendy."
"The showroom was cleaner than a hospital."
"New Building, fresh attitude. A dealership that makes you feel more at home."
"The facility is beautiful and our salesperson Eric was knowledgeable, kind, and so funny."
"The new building was at this location was very impressive."
Cons:
"No special arrangements were done on the day of delivery of the car."