Porsche Warrington Reviews Summary

Category: Porsche dealer

Address: 1607 Easton Rd, Warrington, PA 18976, USA

Phone: +12153768400

Rating: 4.7
based on 150 reviews.

Customer Service

Pros:

  • "It couldn't possibly have been a better experience."
  • "Highly recommend this place."
  • "Definitely we will be back ....for more."
  • "Will definitely be giving these guys my business in the future."
  • "I can't recommend them more highly."
  • "Would recommend 100%."
  • "I would highly recommend this dealership."

Cons:

  • "Avoid, avoid, avoid."
  • "That is ridiculous! They are charging for much more than a sticker price for all new cars!"
  • "Never got a single phone call from Charlie Vail, the salesman who was assisting us that day."
  • "I’ve been trying to reach them to speak to someone personally but they are not responsive."
  • "I would avoid this dealership like the plague."
  • "DO NOT USE this dealer."
  • "The worst dealership ever! Don’t come here and waste your time!"

Dealership Experience

Pros:

  • "The purchase process was fast and easy."
  • "Delivery was smooth and the exciting event getting a car like this should be."
  • "Dealership is clean and nicely set up."
  • "Showroom is gorgeous."
  • "The most professional, customer oriented dealership I have dealt with."
  • "From the moment I walked into Porsche of Warrington to Delivery day of my new 911, my experience has been nothing less than stellar."
  • "Best experience I’ve ever had buying a car."

Cons:

  • "Dealt with Charlie Blunt. Worst experience I have ever had a dealership."
  • "Their sales staff are not very educated on these cars...they had a car with R compound tires sitting outside in sub 15 degree weather...and the tires had visible cracking."
  • "Sloppy management, sloppy rules, sloppy salesman."
  • "However, I did not receive the title."
  • "Don't buy a car from this dealership. They have horrible customer service and management do not honor their word."
  • "Worst experience of my lifetime."
  • "No effort at all to make anything right, just blame the customer for apparently hearing wrong."

Staff and Service

Pros:

  • "Jake trumpp got me the best car and he was fantastic."
  • "Pouya and Joel were responsive. Enthusiastic. Explanatory. Honest. Patience. Thoughtful. Courteous. Timely."
  • "Salesman Michael Alcott was especially helpful in making the process enjoyable and facilitating all that goes with an out-of-state transaction."
  • "The ability to accommodate the service request on very short notice was great and the interactions with Ashley facilitated very easy drop off and pick up of my vehicle."
  • "Everyone at this dealership was absolutely wonderful and equally as vested in the experience and purchase of my dream car as I was."
  • "David Ryan did an amazing job."
  • "Friendly staff is very helpful and genuinely interested in solving any issues you may have."

Cons:

  • "When I tried to schedule my 10k service appointment in late May I was told the wait was 5-6 weeks for valet or drive in to get a loaner."
  • "The lack of reply leads me to believe the allocation is not happening."
  • "$1700 for a mirror??? $500 oil change?? $1000.00 for REAR BRAKES.."
  • "2 - 3 day service turned into 2 weeks."
  • "But you charged me of a labor that you did not even test drive it, you just sent me a 4 mins video and that cost $715?"
  • "SCAMMERS!!! WHEN YOU ORDER A CAR, YOU GET A TOTALLY WRONG INFORMATION ABOUT THE STICKER PRICE, AND WHEN THE CAR ARRIVES YOU WILL GET $40-50K OVER THE STICKER PRICE WITH A MEANINGLESS POINT AS MARKET ADJUSTMENT."
  • "Messages never seem to get to the person you’re trying to reach."

Value and Pricing

Pros:

  • "Received a great deal, extremely happy with the price."
  • "Quick easy transaction, no BS and a good price, what more do you want from a dealership?"
  • "This was the fastest and easiest transaction I have ever had purchasing a car."
  • "Financial team was pleasant and the purchase was a great experience."
  • "They provided an Uber to take me where I needed to go while my car was being inspected and my car was complete by the time I returned."
  • "They were timely in doing the inspection and the oil change."
  • "Car is clean when it is returned."

Cons:

  • "Love the car.. Dealership people are fairly nice.. but the prices are well above what I'm used to with Lexus, BMW, Infiniti and Acura..."
  • "They asked for 80 thousands dollar more than the sticker price after building a car I wanted."
  • "The place is not great at trouble shooting issues and the prices have crept up to the point of just being outrageous now."
  • "I already paid the premium for the car.. why do I need $7000+ of service once it hits 40K and 50K miles?"
  • "Prices are high."
  • "They are quick enough to take my money but not help me with problems."
  • "Stopped to use Porsche charger twice now... Yet the units sit there with 6 cars blocking them and green lights on the units for ready to charge."

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