Address: 1607 Easton Rd, Warrington, PA 18976, USA
Phone: +12153768400
Rating: 4.7
based on 150 reviews.
Customer Service
Pros:
"It couldn't possibly have been a better experience."
"Highly recommend this place."
"Definitely we will be back ....for more."
"Will definitely be giving these guys my business in the future."
"I can't recommend them more highly."
"Would recommend 100%."
"I would highly recommend this dealership."
Cons:
"Avoid, avoid, avoid."
"That is ridiculous! They are charging for much more than a sticker price for all new cars!"
"Never got a single phone call from Charlie Vail, the salesman who was assisting us that day."
"I’ve been trying to reach them to speak to someone personally but they are not responsive."
"I would avoid this dealership like the plague."
"DO NOT USE this dealer."
"The worst dealership ever! Don’t come here and waste your time!"
Dealership Experience
Pros:
"The purchase process was fast and easy."
"Delivery was smooth and the exciting event getting a car like this should be."
"Dealership is clean and nicely set up."
"Showroom is gorgeous."
"The most professional, customer oriented dealership I have dealt with."
"From the moment I walked into Porsche of Warrington to Delivery day of my new 911, my experience has been nothing less than stellar."
"Best experience I’ve ever had buying a car."
Cons:
"Dealt with Charlie Blunt. Worst experience I have ever had a dealership."
"Their sales staff are not very educated on these cars...they had a car with R compound tires sitting outside in sub 15 degree weather...and the tires had visible cracking."
"Don't buy a car from this dealership. They have horrible customer service and management do not honor their word."
"Worst experience of my lifetime."
"No effort at all to make anything right, just blame the customer for apparently hearing wrong."
Staff and Service
Pros:
"Jake trumpp got me the best car and he was fantastic."
"Pouya and Joel were responsive. Enthusiastic. Explanatory. Honest. Patience. Thoughtful. Courteous. Timely."
"Salesman Michael Alcott was especially helpful in making the process enjoyable and facilitating all that goes with an out-of-state transaction."
"The ability to accommodate the service request on very short notice was great and the interactions with Ashley facilitated very easy drop off and pick up of my vehicle."
"Everyone at this dealership was absolutely wonderful and equally as vested in the experience and purchase of my dream car as I was."
"David Ryan did an amazing job."
"Friendly staff is very helpful and genuinely interested in solving any issues you may have."
Cons:
"When I tried to schedule my 10k service appointment in late May I was told the wait was 5-6 weeks for valet or drive in to get a loaner."
"The lack of reply leads me to believe the allocation is not happening."
"$1700 for a mirror??? $500 oil change?? $1000.00 for REAR BRAKES.."
"2 - 3 day service turned into 2 weeks."
"But you charged me of a labor that you did not even test drive it, you just sent me a 4 mins video and that cost $715?"
"SCAMMERS!!! WHEN YOU ORDER A CAR, YOU GET A TOTALLY WRONG INFORMATION ABOUT THE STICKER PRICE, AND WHEN THE CAR ARRIVES YOU WILL GET $40-50K OVER THE STICKER PRICE WITH A MEANINGLESS POINT AS MARKET ADJUSTMENT."
"Messages never seem to get to the person you’re trying to reach."
Value and Pricing
Pros:
"Received a great deal, extremely happy with the price."
"Quick easy transaction, no BS and a good price, what more do you want from a dealership?"
"This was the fastest and easiest transaction I have ever had purchasing a car."
"Financial team was pleasant and the purchase was a great experience."
"They provided an Uber to take me where I needed to go while my car was being inspected and my car was complete by the time I returned."
"They were timely in doing the inspection and the oil change."
"Car is clean when it is returned."
Cons:
"Love the car.. Dealership people are fairly nice.. but the prices are well above what I'm used to with Lexus, BMW, Infiniti and Acura..."
"They asked for 80 thousands dollar more than the sticker price after building a car I wanted."
"The place is not great at trouble shooting issues and the prices have crept up to the point of just being outrageous now."
"I already paid the premium for the car.. why do I need $7000+ of service once it hits 40K and 50K miles?"
"Prices are high."
"They are quick enough to take my money but not help me with problems."
"Stopped to use Porsche charger twice now... Yet the units sit there with 6 cars blocking them and green lights on the units for ready to charge."