Category: Home improvement store Warrington, Pennsylvania
Address: 650 Easton Rd, Warrington, PA 18976, USA
Phone: +12154910189
Rating: 4.1
based on 178 reviews.
Customer Service
Pros:
"Best customer service anywhere."
"Sandy was AMAZING! Going above and beyond is an understatement!"
"Staff was nice and friendly. Every employee in the store greeted me when they would pass me and asked if I was okay finding things in the store."
"Just went to the Home Depot Warrington PA store and met a very knowledgeable store assistant manager KME and received very warm help."
"Scott & Ciara in the Garden Center were extremely helpful when I was in the store on August 21st."
"Stephanie DeLaurentis was incredibly helpful in assisting me with my home project."
"The couple of times that I was there this week the cashiers were very cordial and pleasant Aaron and Meghan both in the outside garden checkout were patient and genuinely cordial."
Cons:
"No one wanted to help me at any point with any of my issues."
"Employees are lazy, unhelpful and generally useless in any area of home improvement."
"I’m extremely disappointed and discouraged by the lack of accountability and assistance at Home Depot."
"The cashier in self-checking her name Ileen gave me hard time and she acted like she was helping and call the manager Stephanie who were more rude and mean."
"Just had one of the worst customer experiences ever due to a floor manager at the Warrington PA Home Depot."
"Poor customer service that simply doesn't care."
"This Home Depot is the worst for customer service. Such bad, lazy attitudes."
"They have the stuff. Friendly assistance and stocked shelves."
"The rest of the store is well laid out, well stocked, tidy, and - above all else - staff are eager and quick to help."
"They all were extremely friendly and helpful. It was actually fun!"
"The garden area, which is clean and organized."
"I love the garden center here & the electronics."
Cons:
"The store redesign pushing to self checkout is even worse if you need customer service."
"I left upset after making the drive and leaving with nothing I needed."
"How ever I did pas to the mens room and it was frightful. Seems like it hasn't been cleaned in over a week."
"We went to two different home depot stores looking for a particular Christmas door mat that the employees said were in stock. They couldn't be found in either store."
"The first thing I see was no check-out all self-check-out with one worker on her phone."
"This is one of the worst Home Depot's I have ever been in... I'm not sure why this store doesn't restock their shelves."
"Store is filthy, disorganized, understocked and always a stressful trip."
Online & Pickup Services
Pros:
"I placed an online order and I chose to have 2 different items be picked up at my local store. Was email notified that it was ready to be picked up."
"If they don't have what you need they will order it online and deliver to your home."
"One feature that is very helpful that I used is their online shopping feature that gives your multiple choices."
"They matched Lowe's on $499 sale price of 7 by 7 Rubbermaid storage shed and even ended up with better Suncast shed for same price."
"The staff took the time to get my phone number and call me so I could pick it up."
"Just experienced the little helpers workshop. Absolutely amazing."
"Pretty standard home depot. Very reliable for goods and services."
Cons:
"I paid $35 for carpet measure and only partial quote arrived in my email."
"Waited 15 min for curbside pickup. No one showed so I went inside and waited another 30 min."
"I paid for a pallet of mulch to be delivered to the back of my house... Never will I use their delivery again."
"I am very unhappy with my Andersen window ordering experience."
"I placed an online order for pick up. Total disaster. The app didn't work. I waited over 30 minutes for my order which I was notified was ready."
"Curbside pickup is terrible. Very very slow."
"I will not be coming back here anytime soon. The customer service is unbelievably terrible."